Apply now

Posted 2 months ago

Ecommerce Operations Specialist

@ Miele Canada (VG CA)

Vaughan, Ontario

$70k–$80k/yrHybridFull-time5+ years experience
Apply now
SIGNALS

Overview

Miele Canada is hiring an Ecommerce Operations Specialist to run day-to-day website operations, issue resolution and promotion execution. The role covers product and category maintenance, first-line order and voucher support, and coordinating fixes with the agency WhiteCap. The posted salary is $70,000 to $80,000 per year.

Pay:

$70,000–$80,000 a year

Responsibilities:

  • Day-to-day website operations and product updates
  • First-line support for order and voucher issues
  • Translate requirements into tickets for WhiteCap
  • Set up and QA promotions and campaigns
  • Maintain scheduling and chatbot tools

Requirements summary:

  • About 5 years of ecommerce or digital operations experience
  • Experience with website administration or online merchandising
  • Experience in retail or direct-to-consumer ecommerce
  • Clear communicator who can write actionable tickets
  • Bachelor's degree in a related field preferred

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-08-25
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience5+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (preferred)
Fields of studyBusiness, Ecommerce, Marketing, Digital Commerce, Information Systems

Summary and details written by AI from the posting; the employer’s posting is the authority.

Miele Canada (VG CA)

FieldValue
Open jobs on Jobsy12
Job description

Your Responsibilities

  • You will be responsible of the day-to-day website operations, issue resolution, and implementation
  • For Website Operations & Maintenance you will:
    • Product activation/deactivation requests
    • Spec sheet uploads/removals
    • Category configurations (pre-sale, discontinued flags, mappings)
    • MEC page updates and maintenance
  • For Issue Resolution & Troubleshooting you will:
    • First line of support for:
      • Order issues (ASW, duplicate transactions, Flexity bugs)
      • Voucher issues
    • Manage and resolve CARL tickets
    • Coordinate fixes with WhiteCap
  • For Agency Coordination (Execution Layer) you will:
    • Translate requirements into tickets for WhiteCap
    • Follow up on bug fixes and deployments
    • Validate fixes before escalation
  • For Promotions & Campaign Execution you will:
    • Set up and QA promotions
    • Ensure correct pricing, timing, and visibility
  • For Tool & Platform Maintenance you will:
    • Maintain (Emplifi / Virtual Consultation, Appointedd scheduling tool, Mila chatbot (basic training updates)
    • Support tracking implementation testing cycles
  • For SEO & Content Execution you will:
    • Implement SEO recommendations
    • Handle technical fixes (via WhiteCap)

What we are looking for

  • Bachelor’s degree in business, Ecommerce, Marketing, Digital Commerce, Communications, Information Systems, or a related field preferred
  • 5 years’ equivalent practical experience in ecommerce operations or digital site management
  • Experience in ecommerce, digital operations, website administration, online merchandising, or a similar execution-focused role
  • Experience in retail, direct-to-consumer, or consumer goods ecommerce
  • Ability to manage product activations, deactivations, category changes, and content/specification updates
  • Clear communicator who can translate business needs into actionable tickets
  • Collaborative and comfortable working across internal teams and external partners

The salary range for this position is $70,000 to $80,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

$70,000-$80,000

Similar jobs

  • Caseworker - Group Mentoring

    Newmarket, ON +3
    $48k–$52k/yrHybridFull Time

    Big Brothers Big Sisters of Peel York

    1+ YOECandidates need a two-year post-secondary diploma in human services, at least one year working with diverse communities, and a valid G licence with a reliable vehicle. A current Vulnerable Sector Check and strong facilitation, communication and computer skills are also required.

  • Coordonnateur (trice), Cyberincidents, Sécurité numérique

    Vaughan, ON +24
    Full Time

    KPMG

    5+ YOECandidates need 5+ years in cybersecurity, IT, project coordination or stakeholder management, plus a university degree in computing or a related field. They also need strong written and oral English, Microsoft 365 skills, and familiarity with security tools such as Wiz, Qualys, Microsoft Defender for Endpoint or Cyera.

    Wiz, Qualys, Microsoft Defender for Endpoint, Cyera, ServiceNow, Microsoft 365

  • Retail Sales Representative

    Vaughan, ON
    $17.95/hrTemporary

    Manpower

    Candidates need strong customer service and communication skills, a reliable and detail-oriented approach, and the ability to lift up to 70 lbs. Previous customer service experience of 3 to 12 months is preferred.

    POS

  • Service Billing Administrator

    Vaughan, ON

    Mircom Group of Companies: Mircom Group of Companies is global designer, manufacturer, and distributor, of intelligent building solutions, bringing innovation and flexibility…

    1+ YOECandidates need 1-3 years of office administration experience, a post-secondary technical diploma or degree, and strong Microsoft Excel and Word skills. Fluency in French and English is required, along with strong customer service, organization and confidentiality skills.

    Microsoft Excel, Microsoft Word, OneDrive

  • Senior Data Analyst (Gaming)

    Vaughan, ON
    Full Time

    Blazesoft: Blazesoft is a leading provider of social gaming solutions in the U.S.

    3+ YOEBlazesoft needs a quantitative degree and 3-5+ years in social casino or iGaming analytics. Candidates must be strong in SQL and complex data queries, and able to explain data clearly to others.

    SQL, CRM, Power BI, R, SAS

    Social Media Manager

    Vaughan, ON
    Full Time

    Blazesoft: Blazesoft is a leading provider of social gaming solutions in the U.S.

    2+ YOECandidates need 2+ years of social media or digital marketing experience, strong written English, and creative judgment. They should be comfortable using performance data to improve campaigns and managing overlapping campaigns.

    Email marketing, Scheduling, Digital marketing, Copywriting, Organizational skills

  • (CAN) Produce Stocker**Part-Time--

    Vaughan, ON
    Part Time

    Wal-Mart Canada Corp

    Candidates need to be at least 16 years old. The role suits people comfortable with physical work, lifting up to 50 lbs occasionally, and fast-paced retail tasks.

    Thermometer, Pricing equipment, Modulars and shelf caps

  • Cashier Part Time Day Greenlight Requisition

    Vaughan, ON
    Part Time

    Anthony's No Frills Vaughan (5006913 Ontario Limited)

    Candidates need good communication skills, a team-player attitude and the ability to work in a fast-paced store. They must be able to lift 25 lbs and stand for entire shifts, and must pass a criminal background check if 18 or older.

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.