First seen by our source: 26 days ago
Education Process Specialist
@ Justice Institute of British Columbia
New Westminster, British Columbia
Overview
Justice Institute of British Columbia is hiring an Education Process Specialist, a full-time regular BCGEU position at its New Westminster campus. The role analyzes, designs and optimizes education-related workflows using Lean, Kaizen and PDCA methods, and maintains process maps and standard operating procedures. Salary is $65,662.38 rising to $74,706.03 under the Collective Agreement, with extended health and dental benefits and 15 vacation days annually.
Responsibilities:
- Analyze, design and optimize education-related processes
- Develop process maps, SOPs and documentation
- Facilitate workshops and define future-state processes
- Support system enhancements and automation initiatives
- Drive change management and stakeholder engagement
Requirements summary:
- Bachelor's degree in business or operations management
- Lean or Six Sigma (Black/Lean Bronze or higher) or PMP certification
- Minimum 3 years of workflow analysis or process improvement
- Experience in education process design preferred
- Proficiency in Visio, Lucidchart or Miro and Excel, Power BI or Tableau
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hiringplatform
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Lean Six Sigma Bronze, PMP |
| Encouraged to apply | Indigenous peoples, People with disabilities, 2SLGBTQ+ |
| Education | Bachelor’s degree (required) |
| Fields of study | Business Administration, Operations Management |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Justice Institute of British Columbia
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Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- Other recorded names
- Justice Institute of British Columbia
- Profile identifies a recruitment agency
- No
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
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Campus Location: New Westminster
Regular / Term: Regular
Closing Date: Open until filled
Position Summary
The Education Process Specialist plays a key role in enhancing the efficiency, quality, and overall student and client experience across the organization. In this role, you will analyze, design, and optimize education-related processes, partnering closely with cross-functional teams, education leaders, and subject matter experts to identify workflow gaps, assess risks, and implement sustainable improvements. Using data-driven insights, root cause analysis, process mapping, and continuous improvement methodologies such as Lean, Kaizen, and PDCA, you will lead the redesign and standardization of workflows to strengthen program delivery, service quality, and operational effectiveness. You will develop and maintain process maps, standard operating procedures, and supporting documentation, while facilitating workshops, discovery sessions, and collaborative discussions to define future-state processes, clarify roles and responsibilities, and support informed decision-making. This position also contributes to system enhancements and automation initiatives through technology governance processes, supports the development of business cases and implementation plans, and helps drive change management efforts through communication, training, and stakeholder engagement. As a trusted process advisor, you will champion best practices, foster a culture of continuous improvement, and help ensure that new processes are successfully adopted and sustained. In addition, you will contribute to the broader success of the Education Support Services team by aligning work with JIBC’s strategic priorities and embedding principles of equity, diversity, inclusion, and Indigenization into all aspects of the role.
Qualifications & Requirements:
- Bachelor's degree in Business Administration or Operations Management, or related field
- Completion of a relevant business process management and project management certifications, such as Lean or Six Sigma (Black/Lean Bronze or higher), project management (PMP) or other related applicable certifications
- Minimum of 3 years of experience in workflow analysis, process mapping, business process improvement, operations analysis or related roles
- Experience working in education process design preferred
- Demonstrated experience with business process management methodologies, such as Lean, TPS, A3, kaizen and Six Sigma
- Skilled in managing multiple projects, adapting to shifting priorities, and applying data-driven decision-making to support business cases and measure impact
- Adept at collaborating across departments to align efforts and drive change adoption
- Strong analytical and problem-solving skills
- Proficiency in process mapping tools (Visio, Lucidchart, Miro, etc.)
- Familiarity with data analysis tools (Excel, Power BI, Tableau)
- Excellent communication, facilitation, and presentation skills
- Ability to work independently and collaboratively with cross-functional teams
About JIBC
Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management.
As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.
What JIBC Offers:
We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro-rated in first year), as well as other generous leave entitlements.
Salary Range: | $65,662.38 (with wage increments to a max of $74,706.03). Salary and wage increments are in accordance with the Collective Agreement. (BCGEU Pay Grid 20) |
Posting date: | June 3, 2026 |
Position Type: | BCGEU |
Position Number: | 1000497 |
Employment Type: | Full-Time Regular |
Work Arrangements: | This is a regular full-time (35 hours per week) position. The successful candidate must be within a commutable distance to the JIBC New Westminster campus. Hybrid work arrangements may be considered. |
How to Apply
If you are interested in this position, please apply online here. VineHR is supporting JIBC with the recruitment for this position.
Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.
Justice Institute of British Columbia believes in creating accessible programming, workplaces and spaces that reflect the community we serve. Our desire is to continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and students and where everyone feels empowered to share their experiences and ideas.
We encourage applications from members of groups that have been marginalized on any grounds named under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person of Indigenous ancestry.
We thank all applicants for their interest in employment with JIBC. Only those selected for an interview will be contacted.
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