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Posted 24 days ago

(Entry Level) Customer Service Agent - Remote

@ American Income Life Insurance Company

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St. John's, Newfoundland and Labrador

RemoteFull-time
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SIGNALS

Overview

American Income Life Insurance Company is hiring an entry-level customer service agent to work remotely full time. The role explains supplemental benefit products to families, answers coverage questions, and reviews existing coverage to match client needs and budgets. The posting offers weekly pay, bonus opportunities and hands-on training.

Responsibilities:

  • Explain products and services in clear terms
  • Answer customer questions about coverage and benefits
  • Stay informed about product updates
  • Review existing coverage with clients

Requirements summary:

  • Experience in customer service, sales or related field
  • Strong relationship-building skills
  • Ability to organize tasks and manage competing priorities
  • Clear written and verbal communication

Tools & skills

Customer serviceSalesRelationship buildingManage schedule of tasksCommunication skillsStay alert
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-10-13
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedPerformance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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American Income Life Insurance Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

LinkedIn followers
167,663
People associated on LinkedIn
8,782
Reported office locations
  • 1200 Wooded Acres Drive, Waco, TX 76797, US
Business categories
  • Health Care
  • Life Insurance
  • Insurance
  • Financial Services
Other recorded names
  • American Income Life: AO - Jillian Getz
  • American Income Life
  • American Income Life Insurance Company
  • Spade Recruiting
  • Advantage Life Insurance
  • AO Globe Life - Angie Cruz
  • AIL
Specialties
  • The only provider of supplemental benefits to organized labor
  • We visit thousands of families each year
  • and One of the most lucrative Agent compensation programs in the industry
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

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American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…

FieldValue
IndustryInsurance
Company size5,001-10,000 employees
HeadquartersWaco, TX
Organization typePublic Company
SpecialtiesThe only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry
Open jobs on Jobsy22
LinkedInView page
Job description

We’re expanding our team and seeking motivated individuals with strong customer service skills to help families understand their supplemental benefits. Representing a company with more than 65 years in the industry, you’ll have the opportunity to build lasting client relationships while pursuing your professional goals.

What You’ll Do

  • Explain available products and services in clear, easy-to-understand terms

  • Answer customer questions about their coverage and benefit options

  • Stay informed about product updates and service offerings

  • Review existing coverage with clients to help identify options that align with their needs and budgets

What You Bring

  • Experience in customer service, sales, or a related field

  • Strong relationship-building skills and a customer-focused approach

  • The ability to organize tasks and manage competing priorities

  • A positive attitude and professional manner

  • Clear written and verbal communication skills

Who Thrives Here

We’re looking for dependable, goal-oriented individuals with an entrepreneurial mindset. You should enjoy collaborating with others, stay focused under pressure, and communicate confidently with clients and teammates.

What We Offer

  • Hands-on training and ongoing support

  • Weekly pay

  • Bonus opportunities

  • Residual income opportunities

  • Opportunities to qualify for company-paid trips

  • Remote work

Apply today to learn more about the opportunity and take the next step toward joining our team!

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