Executive Director

The Board of Directors of Sherwood Park Manor is seeking a qualified Executive Director on the retirement of the incumbent!

Sherwood Park Manor is a trusted, community-based provider of resident-centred long-term care for Brockville and area. As a non-profit charitable organization governed by community volunteers, we have a dedicated team of more than 160 employees with strong community and family engagement. We are putting the finishing touches on our 128-bed redevelopment while looking to the future with an Executive Director who can lead our next chapter of quality, innovation, and compassionate care.

Position Summary

The Executive Director is responsible for the overall leadership, strategic direction, and operational management of the Long-Term Care Home. The Executive Director ensures the delivery of high-quality resident-centered care, compliance with all applicable legislation and regulatory requirements, financial stewardship, workforce engagement, and achievement of organizational goals.

Working collaboratively with the leadership team, medical professionals, residents, families, community partners, and regulatory bodies, the Executive Director promotes a culture of safety, quality improvement, accountability, dignity, and respect.

Key Responsibilities

Leadership and Strategic Management

• Provide visionary leadership and direction for all aspects of the Long-Term Care Home.
• Develop and implement strategic plans that align with organizational goals and regulatory requirements.
• Foster a culture of resident-centered care, accountability, continuous improvement, and service excellence.
• Lead organizational change initiatives and support innovation in resident care and operational effectiveness.
• Promote positive relationships among residents, families, employees, medical staff, volunteers, community agencies, and government stakeholders.

Resident Care and Quality Improvement

• Ensure residents receive safe, high-quality care that respects their rights, dignity, independence, and choice.
• Monitor quality indicators and performance metrics to identify opportunities for improvement.
• Support the development, implementation, and evaluation of quality improvement initiatives.
• Ensure effective systems are in place for risk management, incident reporting, and corrective action.
• Promote a culture of resident safety and continuous quality improvement.

Legislative and Regulatory Compliance

• Ensure compliance with the Fixing Long-Term Care Act, 2021 and associated regulations.
• Maintain readiness for inspections conducted by the Ministry of Long-Term Care and other regulatory agencies.
• Ensure policies, procedures, and practices comply with applicable legislation, including:
  • Occupational Health and Safety Act
  • Privacy legislation
  • Employment Standards Act
  • Human Rights Code
  • Workplace Safety and Insurance Act
  • Accessibility for Ontarians with Disabilities Act
  • Fire Protection and Prevention Act
  • Other relevant legislation and standards
• Lead responses to Ministry inspections, orders, compliance requirements, and corrective action plans.

Financial Management

• Develop and manage the annual operating and capital budgets.
• Ensure effective stewardship of organizational resources.
• Monitor financial performance and implement corrective strategies as required.
• Oversee purchasing, contracts, capital projects, and asset management.
• Ensure financial practices support organizational sustainability and regulatory requirements.

Human Resources and Labour Relations

• Promote employee engagement, retention, and professional development.
• Ensure appropriate staffing levels to meet legislative requirements and resident care needs.
• Oversee recruitment, onboarding, performance management, succession planning, and employee relations.
• Support leaders in managing attendance, performance concerns, workplace investigations, and disciplinary matters.
• Participate in labour relations activities, including collective bargaining preparation, grievance management, and arbitration where applicable.
• Promote a respectful workplace free from harassment, violence, discrimination, and retaliation.

Occupational Health and Safety

• Ensure a safe and healthy work environment for employees, residents, visitors, volunteers, and contractors.
• Maintain effective relationship with the Joint Health and Safety Committee.
• Ensure compliance with occupational health and safety legislation and organizational policies.
• Ensure effective programs are maintained for:
  • Workplace incident investigations and implementation
  • Infection prevention and control
  • Emergency preparedness
  • Safe resident handling
  • Musculoskeletal disorder prevention
  • Workplace violence and harassment prevention
  • Workplace inspections

Community and Stakeholder Relations

• Serve as the primary representative of the Long-Term Care Home.
• Develop positive relationships with residents, families, community organizations, health-system partners, and government representatives.
• Participate in professional associations, community initiatives, and sector-based activities.
• Address resident and family concerns in a timely and professional manner.

Risk Management and Emergency Preparedness

• Ensure effective risk management processes are in place.
• Lead emergency preparedness planning and response activities.
• Oversee business continuity planning.
• Ensure organizational readiness for public health emergencies, outbreaks, environmental emergencies, and other critical incidents.

Qualifications

Education

• Bachelor's degree in Health Administration, Business Administration, Nursing, Public Administration, Healthcare Leadership, or a related field.
• Master's degree in a related discipline is preferred.

Experience

• Minimum 5 to 10 years of progressive leadership experience in healthcare, seniors' services, or long-term care.
• Demonstrated experience leading interdisciplinary teams.
• Experience with government inspections, regulatory compliance, quality improvement, budgeting, and labour relations.
• Experience working in a unionized environment.

Knowledge

• Thorough knowledge of long-term care legislation and standards.
• Understanding of clinical care delivery, infection prevention and control, quality improvement, workforce management, and risk management principles.
• Knowledge of healthcare funding models and budgeting processes.

Working Conditions

• Works primarily in an office environment within a Long-Term Care Home.
• Regular interaction with residents, families, employees, volunteers, visitors, community partners, and regulatory agencies.
• May be required to respond to emergencies outside normal working hours.
• May participate in on-call executive leadership responsibilities.

Commitment to Diversity and Accessibility

Sherwood Park Manor provides accommodation to any candidate upon request throughout the recruitment process. Sherwood Park Manor is also committed to providing a work environment that supports diversity in all of its forms, believing that each employee has the right to participate in an equitable and inclusive workplace.

Sherwood Park Manor offers competitive compensation and immediate access to the HOOPP pension plan; salary is commensurate with experience. To find out more information about the Sherwood Park Manor, please visit our website at https://sherwoodparkmanor.com/. We sincerely thank all those who apply, however only those selected for an interview will be contacted.