Posted 29 days ago
Express Shopper
@ STONG'S MARKETS LIMITED
North Vancouver, British Columbia
Overview
Stong's Markets Limited is hiring an Express Shopper to shop the store for customer online orders, advise customers on products, process orders and prepare deliveries. The role requires flexible hours including evenings, weekends and holidays, and lifting up to 40 pounds at times.
Responsibilities:
- Shop the store to complete customer online orders
- Select, scan and pack orders accurately
- Substitute similar products when items are unavailable
- Process cash, card, gift card and debit payments
- Balance and reconcile cash at end of shift
Requirements summary:
- Customer service or retail experience is a plus
- Great attention to detail
- Good communication and people skills
- Flexible availability including evenings, weekends and holidays
- High school diploma or equivalent preferred
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 40 lb · computer low |
| Languages | English |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
STONG'S MARKETS LIMITED
Saved company profile
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A grocery store built around you.
Full company description
Stong’s Market is your local full service grocery store, established in 1931 in Vancouver by Carson Stong. We are 100% BC owned and operated. At Stong’s, we offer a wide selection of products. We carry all major national brands as well as an extensive selection of unique, gourmet, natural and organic products. We pride ourselves on being the local grocer and in turn support local suppliers large and small. You can find hundreds of local brands throughout our stores. To top it off, our Meat Department is second to none. Our meat is cut fresh and packaged in-store by apprenticed meat cutters not at a central plant. Our selection includes exotic seafood and gourmet items such as pheasant, quail, and ostrich. Thank you for choosing to shop local.
- LinkedIn followers
- 1,073
- People associated on LinkedIn
- 134
- Reported office locations
- 2150 Dollarton Hwy, Vancouver, BC V7H 0B5, CA
- 4221 Dunbar St, Vancouver, BC V6S 2G1, CA
- 38078 Cleveland Ave, Squamish, British Columbia V8B 0J2, CA
- 9686 137 St, Surrey, British Columbia V3T 4G7, CA
- Business categories
- Grocery
- Food and Beverage
- Wholesale
- Bakery
- Food Processing
- Other recorded names
- STONG'S MARKETS LIMITED
- Stong's Markets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Stong’s Market is your local full service grocery store, established in 1931 in Vancouver by Carson Stong. We are 100% BC owned and operated. At Stong’s, we offer a wide selection of products. We carry all major national brands as well as an extensive selection of unique, gourmet, natural and organic products. We pride ourselves on being the local grocer and in turn support local suppliers large and small. You can…
| Field | Value |
|---|---|
| Industry | Retail Groceries |
| Company size | 201-500 employees |
| Headquarters | Vancouver, BC |
| Organization type | Partnership |
| Year founded | 1931 |
| Open jobs on Jobsy | 15 |
| View page |
Job Summary:
We are seeking an Express Shopper to join our team. This role is responsible to shop the store to complete customer online orders, offer advice and guidance on products, process purchase orders, prepare deliveries, and assist with online customer queries. The goal is to exceed customer expectations by having a keen eye for detail.
Ultimately, this role will work indirectly with customers to prepare orders and get them to our customers as if they had shopped the orders themselves.
If you feel that this describes you, we hope you apply!
Duties/Responsibilities:
- Support customers with placing orders and making payments via the phone, online, or in person
- Help customers make the best possible purchases by providing advice, guidance, and excellent customer service
- Engage with customers and ensure any special instructions are followed.
- Ensure that orders are accurately selected, scanned, and packed
- Assist with order collection, packaging, loading, and payment, where required
- Appropriately substitute products for similar items if original items are not in stock or have been discontinued
- Collaborate with store departments to ensure efficient service delivery
- Respond promptly and effectively to customers' complaints and requests
- Ensure the store is clean, safe and ready for shoppers
- Process cash register payments by cash, credit card, gift card, and debit
- Wrap and place merchandise in bags / carts
- Balance and reconcile cash at end of work shift
- Performs other related duties as assigned
Required Skills/Abilities:
- Proven customer service or retail experience is a plus
- Great attention to detail
- Good communication and people skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Available to work flexible hours including evenings, weekends, and holidays
Education and Experience:
- High school diploma or equivalent preferred
Physical Requirements:
- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Push, pull, squat, bend, and reach during shifts with or without reasonable accommodation
- Able to lift up to 40 pounds at times
About Us
Stong’s Market is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at our Vancouver, North Vancouver and Squamish locations. Our Stong’s Market Express Department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience.
Our Commitment
Stong’s Market is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Stong’s Market is committed to working with and providing reasonable accommodations to individuals during the recruitment process. If you need a reasonable accommodation for any part of the employment process, please notify the hiring manager when contacted for an interview.
How to Apply
Interested candidates are invited to apply online at stongs.com/careers/.
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