First seen by our source: 3 days ago
Featured Client Services Officer A
@ Government of Newfoundland and Labrador - Department of Jobs, Growth and Rural Development
Newfoundland and Labrador
Overview
The Government of Newfoundland and Labrador's Department of Jobs, Growth and Rural Development is hiring Client Services Officer A staff across the province, with permanent and temporary openings in offices including St. John's, Gander and Springdale. The role delivers employment and training programs, assessing client needs and eligibility and administering services under departmental policy. The posting states a $31.37 to $34.89 hourly rate for 35 hours per week, with occasional travel and overtime.
Pay:
$31.37–$34.89 an hour
Responsibilities:
- Assess client needs and determine eligibility for programs and benefits
- Administer programs under departmental policy and legislation
- Perform quality assurance activities for program integrity
- Collaborate with community partners and stakeholders
- Deliver presentations to various groups
Requirements summary:
- Degree in business, economics or social sciences, or equivalent
- Frontline experience with clients facing barriers
- Case management or financial management experience
- Effective communication and critical thinking
- Recent satisfactory Certificate of Conduct from local police
Tools & skills
Source and dates
Source type not verified · nlgov
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Hours per week | 35 |
| Schedule | day, overtime |
| Travel | ground: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Economics, Social Sciences |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Government of Newfoundland and Labrador - Department of Jobs, Growth and Rural Development
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Featured Client Services Officer A
JGRD.26.27.0751
Posted Date: November 4, 2026
No Closing Date
Employment Type: Various
Division: Employment and Labour Market Development
Department: Department of Jobs, Growth and Rural Development
Position Group: NAPE - General Service
Location: Multiple locations
Salary: $31.37 - $34.89 per hour (CG-33), 35 hours per week
Allowances: These opportunities are available in various locations across the province, with current openings in:
Channel - Port aux Basques – 1 Permanent, 1 - Temporary
Marystown – 2 Temporary
Springdale – 1 Permanent, 1 Temporary
Gander – 1 Permanent, 2 Temporary
St. John’s (Topsail Road) – 1 Permanent, 4 Temporary
St. John’s (Aberdeen Avenue) 1 Temporary
St. John’s (Duckworth Street) 1 Temporary
Benefits: Onboarding
Public Employment Opportunities
Client Services Officer A
Build Careers. Strengthen Communities. Make a Difference.
The Department of Jobs, Growth and Rural Development is seeking motivated, service-driven professionals to join our team as a Client Services Officer A.We offer comprehensive onboarding and training to set you up for success, ongoing professional development, opportunities to grow your career, and the chance to make a real difference in people’s lives and local economies.
Position Details
About Us
The Department provides a variety of services and supports to assist individuals in reaching their employment goals, as well as supporting employers with their recruitment, retention and skills development needs. The Regional Services Division delivers a range of employment and training programs and services (Employment Services) in nineteen offices across the province.
Programs include wage subsidies, pre-employment supports, short term training, supports to attend post-secondary education, job search, career planning services, employment counselling, and community and labour market partnerships. Service channels include phone, email, in-person or virtual.
About You
You have a degree in business, economics, social sciences or equivalent combination of training and experience. You have experience delivering frontline services to individuals facing financial, employment, and/or social barriers. You have experience with financial management and/or case management, including client intake, assessment, determining eligibility, intervention management, and follow-up.
Operating in a frontline service role, you are an effective communicator while interacting with a variety of clients (individuals, employers, community organizations, and others). With effective critical thinking and organizational skills, you directly help clients navigate employment and training supports. You excel at building and maintaining professional relationships. You conduct quality assurance activities to ensure program integrity and continuous improvement. You thrive in a professional environment that is team-oriented, dynamic and offers variety in each workday. You apply confidentiality and privacy practices in all situations.
Screening Criteria
About the Opportunities
When you join our team, you’ll be part of a supportive, collaborative, and purpose-driven environment where your work directly supports clients across Newfoundland and Labrador. You will work in an Employment Centre and contribute to a dynamic and dedicated team. Your work may include:
Assessment Criteria
· Assessing clients’ needs, while determining initial and continuing eligibility for programming and financial benefits | · Utilizing information technology, including Microsoft 365, to deliver services and manage data |
· Administering programs and services in accordance with departmental policies, procedures and legislation | · Performing quality assurance activities to ensure program integrity |
· Collaborating with community partners and other stakeholders to deliver programs and services | · Participating in delivery of presentations to various groups |
· Interpreting departmental policy and procedures | · Contributing to continuous improvement activities and other related duties as required |
Conditions of Employment
Conditions of Offer
- Recent and satisfactory Certificate of Conduct from local police
Conditions of Acceptance
- Willing to accept requirement for access to private transportation for business purposes
- Willing to accept day and overnight travel (occasional)
- Willing to accept overtime (occasional)
Information for Applicants
Please contact us to learn more:
Christa Skinner, Regional Administrator: [email protected]
Thinking about relocating or exploring a new region? Learn more about living and working in Newfoundland and Labrador:
Welcome to Newfoundland and Labrador - Newfoundland and Labrador, Canada (newfoundlandlabrador.com)
How to Apply
Click the Apply Now button below to submit your application. Please ensure your application clearly references the competition number JGRD.26.27.0751. First-time users will be required to create a user profile before applying. Use the Print button below to print a copy of this advertisement. A copy of the advertisement will be helpful in preparing for assessment.
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