Posted 17 days ago
Field Operations Support Assistant
@ Service Corporation International (Canada) ULC
Manitoba
Overview
Service Corporation International (Canada) ULC is hiring a full-time Field Operations Support Assistant to greet and direct client families at the front desk, answer and route calls, and handle general office support in a funeral home setting. The role includes receiving deceased belongings under chain-of-custody procedures and requires availability on weekends and outside standard business hours.
Responsibilities:
- Greet and direct visitors and client families at the front desk
- Answer, screen and route incoming calls
- Receive deceased belongings following chain-of-custody procedures
- Maintain the waiting area and provide refreshments for families
- Keep electronic and paper files, deeds and trust records current
Requirements summary:
- High school diploma or equivalent
- Six months of office or receptionist experience preferred
- Proficient with telephone, fax and copier
- Working knowledge of MS Office Suite
- Clear, professional speaking voice and discretion with sensitive matters
- Available for Saturday, Sunday and non-business hours
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Service Corporation International (Canada) ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 68 |
Our associates celebrate lives. We celebrate our associates.
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIES
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services, products, location directions, etc.
- Immediately notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers, screens, and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
- Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records, such as deeds and trust files
- May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
- High School Diploma or equivalent
Experience
- Six months general office, receptionist, or administrative support experience preferred
- Proficient at operating telephones, fax, copier
Knowledge, Skills and Abilities
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Position continually requires demonstrated poise, tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Journal
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