First seen by our source: 6 hours ago
Field Service Engineer - Western Canada
@ FroggaBio
Alberta
Overview
FroggaBio is hiring a full-time Field Service Engineer for Western Canada (AB, SK, BC), with Alberta preferred. The role installs, maintains and troubleshoots automated laboratory systems in healthcare diagnostic labs and responds to emergency downtime across the territory. Candidates need 7+ years of field service experience, and the posting states that independent travel across the territory is required.
Responsibilities:
- Install, calibrate and commission automated laboratory systems
- Diagnose and repair electro-mechanical, robotic and software systems
- Perform preventive and corrective maintenance on automated analyzers
- Respond to emergency downtime across Western Canada
- Train lab staff and maintain service reports and parts inventory
Requirements summary:
- 7+ years of field service experience in medical devices or diagnostic labs
- Education in automation, mechatronics, electrical or biomedical engineering
- Strong electrical and mechanical diagnostic skills
- Experience with robotics, sensors, motors, controls and pneumatics
- Ability to travel regularly across a large territory on short notice
- Pathology lab experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Allied health |
| Experience | 7+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: frequent |
| Work setting | Hospital or clinic, Laboratory, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Automation, Mechatronics, Electro-mechanical engineering, Electrical engineering, Biomedical engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FroggaBio
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Location: Alberta (Preferred)
Territory: Western Canada (AB, SK, BC)
Focus: Advanced Automation Systems for Healthcare Diagnostic Laboratories
Role OverviewThe Field Service Engineer is a senior technical specialist responsible for installing, maintaining, and troubleshooting FroggaBio’s complex solutions in healthcare diagnostic laboratories. This role requires substantial medical-device or life-sciences service experience and a strong understanding of clinical laboratory workflows. The engineer will handle advanced technical escalations, critical installations, and service calls across Western Canada.
Key Responsibilities- Installation & Commissioning: Complete site-readiness assessments, installation, integration, calibration, verification, and acceptance testing for automated laboratory systems.
- Maintenance & Repair: Diagnose and repair electro-mechanical, robotic, software, and safety systems, including the AS-410, tissue processors, staining and coverslipping systems, and other diagnostic platforms.
- Automation Systems Support: Perform preventive and corrective maintenance on complex automated systems, including sample loading, barcode reading, robotic handling, cutting and transfer functions, sensors, drives, controls, and pneumatic components.
- Workflow Optimization: Adjust system parameters to support quality, reliability, throughput, and alignment with laboratory protocols.
- Customer Relations: Act as a trusted technical advisor to laboratory managers, technologists, and other users; provide technical training and communicate service status clearly.
- Emergency Territory Support: Respond to mission-critical downtime events in hospital and private laboratories across the territory.
- Documentation & Inventory: Maintain detailed service reports, record parts used or replaced, and manage local spare-parts and tool inventory.
- Education: Formal education in automation, mechatronics, electro-mechanical, electrical, or biomedical engineering, or equivalent technical experience.
- Experience: 7+ years of field service experience in medical devices, life sciences, or healthcare diagnostic laboratories. Experience in any healthcare laboratory environment is relevant; pathology experience is an asset.
- Technical Skills: Strong electrical and mechanical diagnostic skills, including robotics, sensors, motors, controls, pneumatics, calibration, basic networking, diagnostic software, and interpretation of schematics and technical manuals.
- Preferred Experience: Hands-on experience with complex laboratory or production automation, including robotics, precision handling, barcode systems, sensors, motors, controls, pneumatics, software integration, and workflow troubleshooting.
- Travel: Ability to independently manage a large territory across Western Canada and travel regularly, sometimes on short notice.
If you are motivated to work with one of Canada’s fastest growing Life Science & Clinical Science companies, please send a resume and cover letter via email to:
Gena Slabodnik
We thank all applicants for their interest in FroggaBio Inc and in this position. All qualified applicants will receive consideration and successful candidates who are selected will be contacted for further assessment. FroggaBio is an equal opportunity employer and strongly supports diversity in the workplace.
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