Posted yesterday
Field Service Representative
@ Hitachi Global
Kelowna, British Columbia
Overview
Hitachi Global is hiring a full-time Field Service Representative to install, maintain, troubleshoot and repair industrial and electromechanical systems at customer sites. The role includes diagnostics, preventive maintenance, customer guidance and documentation. Salary range is $75,000 to $105,000, and the role requires valid work authorization for Canada, a driver's licence and frequent travel.
Responsibilities:
- Installer, configurer et tester du matériel et des logiciels sur site
- Diagnostiquer et réparer les équipements
- Effectuer l'entretien préventif
- Fournir un soutien technique aux clients
Requirements summary:
- Diplôme d'ingénierie ou d'études collégiales, ou certification technique équivalente
- 2 ans et plus d'expérience en service sur le terrain
- Permis de conduire valide
- Bonnes capacités de communication
Tools & skills
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Plant or factory, Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (required) |
| Fields of study | Engineering, Electrical engineering, Mechanical engineering |
| Perks mentioned | Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hitachi Global
| Field | Value |
|---|---|
| Open jobs on Jobsy | 135 |
The Opportunity
In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and testing systems, diagnosing technical issues, and performing preventive maintenance to extend system life and performance.
You will also engage directly with customers—providing guidance on system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety, autonomy, and opportunities to develop practical technical expertise across electrical, mechanical, and networked systems while working in the field.
How You’ll Make an Impact
Perform on-site installation, configuration, and testing of hardware and software systems
Diagnose and resolve equipment issues using structured troubleshooting techniques
Execute preventive maintenance activities to improve reliability and system lifespan
Provide technical support and user guidance on system operation and upkeep
Document service activities, including issues, actions taken, and parts used
Manage service tools and parts inventory to support efficient field operations
Follow safety practices and comply with site-specific and organizational requirements
Work with internal teams to resolve complex technical challenges
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
- Engineering or associate’s degree, or equivalent technical/trade certification
- 2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems
- Proven ability to diagnose and repair hardware and software issues
- Sound understanding of electrical, mechanical, and/or network systems
- Excellent communication skills and customer service approach
- Valid driver’s license and ability to travel frequently
More About Us
In this role, you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.
- Opportunities to work on innovative technologies that shape the future of energy
- A collaborative environment with experienced professionals across the power industry
- Access to learning platforms and career development programs
- Attractive health and retirement benefits
- Paid leave and flexible work arrangements
In compliance with BC's Pay Transparency requirements, the expected compensation for this role is:
Salary Range: $75,000– $105,000
Only selected candidates will be contacted.
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