Posted 3 months ago
Field Service Representative (FSR) - Trenton
@ PROVINCIAL AEROSPACE LTD
Trenton, Ontario
Overview
AirPro SAR Services Inc. is hiring a full-time Field Service Representative in Trenton, Ontario, with an anticipated start in January 2027. The role acts as the main link between AirPro and the Royal Canadian Air Force on the Fixed Wing Search and Rescue fleet, handling technical support, fleet readiness and parts coordination on site. The posting states the work is on-site in the MOB hangar at CFB Trenton and lists a competitive salary.
Responsibilities:
- Serve as main customer contact for maintenance and operations teams
- Resolve technical faults and optimize aircraft availability
- Provide technical assessments on spare parts requests
- Train customer technicians on reporting and service bulletins
- Liaise between AirPro engineering and the customer
Requirements summary:
- Five years minimum in AME or aerospace engineering
- Experience with multi-engine aircraft required
- EASA or AME M2 licence is an asset
- Fluent communication in English; French desirable
- Valid passport and ability to obtain security clearance
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-08-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Security clearance | Other clearance |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PROVINCIAL AEROSPACE LTD
Saved company profile
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Full company description
From modification and reconfiguration through to regular maintenance, PAL Technical Services makes sure its clients have exactly what they need. Home to two MRO facilities in St. John's, NL and Winnipeg, MB, PAL Technical Services has built an international reputation in aircraft maintenance and modification, with clients including the Canadian Department of Fisheries and Oceans, the Netherlands Coastguard and commercial clients such as Air Greenland.
- LinkedIn followers
- 244
- People associated on LinkedIn
- 72
- Reported office locations
- St. John's, Newfoundland and Labrador A1A 5B5, CA
- Other recorded names
- PROVINCIAL AEROSPACE LTD
- Profile identifies a recruitment agency
- No
From modification and reconfiguration through to regular maintenance, PAL Technical Services makes sure its clients have exactly what they need. Home to two MRO facilities in St. John's, NL and Winnipeg, MB, PAL Technical Services has built an international reputation in aircraft maintenance and modification, with clients including the Canadian Department of Fisheries and Oceans, the Netherlands Coastguard and…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 201-500 employees |
| Headquarters | St. John's, Newfoundland and Labrador |
| Organization type | Public Company |
| Open jobs on Jobsy | 65 |
| View page |
Based in Trenton, Ontario
Anticipated start January 2027
Make Your Mark Supporting Canada’s Search and Rescue Mission
Are you ready to play a frontline role in one of Canada’s most meaningful aerospace programs?
AirPro SAR Services Inc., a proud Canadian joint venture between Airbus Defence and Space and PAL Aerospace, delivers end-to-end support for the Royal Canadian Air Force’s Fixed Wing Search and Rescue (FWSAR) fleet. Our work matters, every mission, every part, every person. We are united by a single goal: to keep the CC295 Kingfisher fleet flying and ready to respond when Canadians need it most.
We’re currently looking for a Field Service Representative (FSR) to join our growing team. You’ll be the critical link between AirPro and the customer, helping ensure fleet readiness at the Trenton Main Operating Base (MOB). This isn’t just a job, it’s a way to contribute directly to a national, life-saving mission.
Duties and Responsibilities:
- Customer Interface: Serve as the main point of contact with the customer’s maintenance and operational teams, ensuring seamless communication and support after fleet entry into service.
- Technical Support: Collaborate closely with the AirPro engineering team to track, resolve, and implement technical solutions, while providing guidance on troubleshooting and maintenance tasks.
- Relationship Management: Build and maintain strong relationships with the customer’s technical organization, identifying and addressing operational concerns in technical documentation, procedures, and daily operations.
- Fleet Management: Assist the customer in tracking and resolving technical faults across the fleet, ensuring that all queries are appropriately addressed and that aircraft availability is optimized.
- Spare Parts Coordination: Provide technical assessments on frequent spare parts requests, identifying and addressing unforeseen needs that may impact fleet operations.
- Training and Guidance: Offer technical guidance to customer aircraft technicians and coordinate with them on procedures for reporting technical issues, managing component warranties, and implementing modifications as per service bulletins.
- Operational Assessment: Continually assess the aircraft fleet’s operational activity and report any relevant support issues, ensuring that the fleet is maintained to the highest standards.
- Liaison: Act as a liaison between AirPro’s engineering teams, and the customer to ensure alignment and effective communication.
- Additional Responsibilities: Perform other duties as assigned to support the success of the FWSAR programme.
Qualifications:
- Minimum five years’ experience in Aircraft Maintenance Engineering (AME) or Aerospace Engineering.
- EASA license and/or AME M2 license is an asset.
- Located in Canada or willing to relocate and work in Canada.
- Experience with multi-engine aircraft is required.
- Superior customer service and relationship-building skills.
- Effective communication skills in English; fluency in French is desirable.
- Proven ability to coordinate support services effectively.
- Flexibility and adaptability in a dynamic work environment.
- Strong analytical, critical thinking, and problem-solving abilities.
- Valid passport and ability to obtain Government of Canada security clearance
What We Offer:
- A role with purpose, supporting Canada’s SAR capabilities
- Competitive salary
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee & Family Assistance Program
- Work will be performed on-site within MOB hanger on CFB Trenton
- A chance to be part of a proudly Canadian mission, backed by world-class aerospace partners
Why join us?
At AirPro, we believe in the power of teamwork, trust, and Canadian ingenuity. This is your opportunity to make a difference, on the ground and in the air. Join us and be proud of the role you play in supporting those who serve all Canadians.
AirPro SAR Services Inc. is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
#AirPro
#AME
#C295Kingfisher
#ProudlyCanadian
#FWSAR
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