First seen by our source: 26 days ago
Field Service Technician
@ Xerox
London, Ontario
Overview
Xerox is hiring a Field Service Technician to troubleshoot, repair and maintain customer office and production equipment on site within an assigned territory. The role is hands-on electro-mechanical work with structured technical training, requires a valid driver's licence and reliable vehicle, and offers medical, dental and vision benefits and a 401(k) match.
Responsibilities:
- Diagnose, troubleshoot, repair and maintain customer equipment
- Deliver responsive customer service to minimize downtime
- Use diagnostic tools and interpret electrical schematics
- Manage service calls and territory responsibilities
- Maintain parts and inventory for the assigned territory
Requirements summary:
- Electro-mechanical troubleshooting experience
- Ability to use a multimeter and interpret schematics
- Strong customer service and organizational skills
- Ability to lift up to 50 pounds and work in the field
- Valid driver's licence and automobile insurance
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · avature
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Driver’s licence | required, own vehicle |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Xerox
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Join Xerox as a Field Service Technician and become part of a growing Technical Services organization focused on delivering an exceptional customer experience. In this hands-on role, you will use your electro-mechanical expertise to troubleshoot, repair, and maintain customer equipment while helping maximize device availability and performance. Xerox provides technical training to help you build the product knowledge and skills needed to successfully support your assigned territory.
Why Join This Team:
- Receive technical training from certified instructors through online and instructor-led learning
- Build your expertise in electro-mechanical troubleshooting and equipment repair
- Access career development and growth opportunities within Technical Services
- Receive comprehensive medical, dental, and vision benefits, wellness credits, and a company contribution to a Health Savings Account
- Participate in a 401(k) program with company matching
- Receive paid time off, holidays, and personal days
What You Will Do:
- Diagnose, troubleshoot, repair, and maintain customer equipment using electrical and mechanical knowledge
- Deliver professional, responsive customer service while helping minimize equipment downtime
- Use diagnostic tools, including a multimeter, and interpret electrical schematics to identify and resolve equipment issues
- Manage assigned service calls and territory responsibilities while meeting established productivity, response time, quality, and cost expectations
- Maintain the equipment, parts, and inventory required to effectively support customers within your assigned territory
What You Need to Succeed:
- Electro-mechanical troubleshooting experience with the ability to use a multimeter and interpret electrical schematics
- Strong customer service, time management, problem-solving, and organizational skills
- Ability to work independently in a field-based environment while reliably meeting customer and service commitments
- Ability to lift up to 50 pounds and regularly walk, stand, squat, bend, and drive for more than 50 percent of the workday
- This position requires a valid driver's license, current automobile insurance coverage meeting company-specified minimums, and the ability to meet the company's motor vehicle safety standards.
How We Set You Up for Success:
- Structured new-hire and technical training designed to prepare you for independent field service work
- Training on Xerox equipment, troubleshooting procedures, inventory requirements, and customer service expectations
- Clear expectations regarding service call volume, territory responsibilities, and customer satisfaction
- Hands-on preparation to independently complete service calls accurately and efficiently
- Supportive and collaborative environment with opportunities for continued career development
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