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Field Support Engineer

@ Cognizant

Victoria, British Columbia

Full-time
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Source and dates

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Employer posting date
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First seen by our source
2026-11-15
Source record updated
2026-11-15

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Cognizant

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

LinkedIn followers
9,028,531
People associated on LinkedIn
354,087
Reported office locations
  • 300 Frank W Burr Blvd, Suite 600, Teaneck, New Jersey 07666, US
  • Second Floor, Phoenix, Arizona 85029, US
  • Thoraipakkam, Chennai, Tamil Nadu 600 096, IN
  • 1 Kingdom Street, Paddington Central, London, W2 6BD, GB
  • 3rd floor, Technopolis, Kakkanad, Kochi, Kerala 682 037, IN
  • Soroksári út, 44., Budapest, Budapest 1095, HU
  • 129 Church St, New Haven, CT 06510, US
  • 15 William St, Melbourne, VIC 3000, AU
  • 50 Boulevard Haussmann, Paris, IdF 75009, FR
  • Via Monte di Pieta, 21, Milan, Lomb. 20121, IT
  • Havenlaan 86C, Box 408, Brussels, Brussels Region 1000, BE
  • 7301 Ohms Ln, Edina, MN 55439, US
  • Anson Rd, Singapore, Singapore, SG
  • 28 Margaret St, Sydney, NSW 2000, AU
  • aleja Grunwaldzka 411, Gdansk, PM 80-309, PL
  • 9655 Maroon Circle, Englewood, CO 80112, US
  • Hardstrasse 201, Prime Tower office 18th floor, Zurich, 8005, CH
  • St.-Martin-Straße 106, Munich, BY 81669, DE
  • Drammensveien 145B, Oslo, Oslo 0277, NO
  • Savanoriu prospektas 16, Vilnius, Vilniaus 03116, LT
  • Calle Miraflores 222, Santiago, Santiago Metropolitan 8320000, CL
  • Toldbodgade, Copenhagen, Capital Region 1253, DK
  • Placa d'Europa, l'Hospitalet de Llobregat, Catalonia 08908, ES
  • Calle Moreno no. 845 to 899, on the corner of Calle Tacuarí no. 242 to 292, Buenos Aires, AR
  • Tucumán 3720, Bulnes Street, Buenos Aires, AR
  • 200 Barangaroo Avenue, Barangaroo, New South Wales, AU
  • Science Hub Tower 4, 1110 Campus Avenue, Mckinley Hill Cyber Park, 1st-4th floor, Taguig City , 1634, PH
  • Avenida das Nações Unidas 14.171, Vila Gertrudes, Torre A – Ebony – 6° andar, São Paulo, SP, CEP 04794-000, BR
Business categories
  • Travel
  • Software Engineering
  • Electronics
  • Health Care
  • Consulting
  • Software
  • Cloud Computing
  • Medical
  • Manufacturing
  • Information Technology
  • Retail
  • Financial Services
  • Industrial Automation
  • Artificial Intelligence (AI)
  • Business Process Automation (BPA)
Other recorded names
  • Cognizant
Specialties
  • Interactive
  • Intelligent Process Automation
  • Digital Engineering
  • Industry & Platform Solutions
  • Internet of Things
  • Artificial Intelligence
  • Cloud
  • Data
  • Healthcare
  • Banking
  • Finance
  • Fintech
  • Manufacturing
  • Retail
  • Technology
  • and Salesforce
Profile identifies a recruitment agency
No
Reported total investment
241,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

FieldValue
IndustryIT Services and IT Consulting
Company size10,001+ employees
HeadquartersTeaneck, New Jersey
Organization typePublic Company
SpecialtiesInteractiveIntelligent Process AutomationDigital EngineeringIndustry & Platform SolutionsInternet of ThingsArtificial IntelligenceCloudData HealthcareBanking
Open jobs on Jobsy23
LinkedInView page
Job description
About The Group

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role: Field Support Engineer

Location: Victoria - BC

  • End User Support
  • Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
  • Troubleshoot hardware, software, operating system, and connectivity issues.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
  • Assist users with VPN, Wi-Fi, MFA, and access-related issues.
  • Incident & Service Request Management
  • Respond to incidents and service requests within agreed SLA timelines.
  • Perform ticket triage, diagnosis, troubleshooting, and resolution.
  • Escalate unresolved issues to specialized support teams with complete troubleshooting details.
  • Maintain accurate ticket documentation and user communication throughout the ticket lifecycle.
  • Field Services & Deskside Support
  • Provide onsite support for office locations requiring physical intervention.
  • Coordinate asset replacements, hardware repairs, warranty claims, and vendor visits.
  • Support workstation setups, office relocations, conference room equipment, and site-specific IT activities.
  • Act as a customer-facing point of contact for onsite technical issues.
  • Endpoint Lifecycle Management
  • Perform device imaging, deployment, refresh, and decommissioning.
  • Install, configure, and upgrade operating systems and applications.
  • Maintain asset inventory and CMDB accuracy.
  • Support laptop provisioning and deployment activities.

Compensation: We are offering between $80,000 – $92,000. Applications will be accepted until Oct 23, 2026.Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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