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Posted 2 months ago

FIELD TECHNICIAN

@ SOPREMA

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Surrey, British Columbia

3+ years experience
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SIGNALS

Overview

SOPREMA is hiring a Field Technician to support roofing and building envelope systems installed across job sites. The role involves on-site evaluation of installations, technical training for clients and internal staff, and warranty leak investigations. The posting states a permanent position, Monday to Friday 8 a.m. to 5 p.m., with an annual salary of $75,000 to $90,000 plus commissions.

Responsibilities:

  • Provide technical support on roofing and building envelope systems at job sites
  • Deliver internal and external product training
  • Evaluate installations on site and investigate leak calls under the warranty program
  • Complete and file site visit reports and warranty records in Salesforce

Requirements summary:

  • 3 to 5 years of roof installation experience
  • Valid driver's licence with a good driving abstract
  • Advanced oral and written English
  • Red Seal Journeyman Roofer/Waterproofer is an asset

Tools & skills

SalesforceMicrosoft Officeladder

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-09-21
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week40
Scheduleday
Travelground: moderate
Work settingOutdoors, Construction site, Client sites
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Licences & certificationsRed Seal Journeyman Roofer/Waterproofer
Driver’s licencerequired
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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FieldValue
HeadquartersStrasbourg
Open jobs on Jobsy45
Job description

JOB DETAILS

EDUCATION

Experience in Construction Related Building Envelope Enclosure

EMPLOYMENT STATUS

Permanent

WORK LOCATION

18651 52 Ave, Surrey BC

WORK SCHEDULE

Monday through Friday, 8 a.m. to 5 p.m.

YEARS OF EXPERIENCE

3 to 5 years

RATE

Annual - $75 000 to $90 000 + commissions

START DATE

As soon as possible

WHAT WE HAVE TO OFFER

💊 Flexible benefit plan

💰 Competitive pension plan

🩺 Telemedicine service

🎄 Paid time off during the holidays

🍵 Friendly work environment

💃🏼 Profit-sharing

🏡 Work-life balance

🎳 Active social club

⚡ Free access to electric vehicle charging stations

🌎 8 hours of paid community volunteer time per year



Provide technical support to the sales department and our client base for Roofing and Building Envelope systems installed on the different sites. Provide internal and external training related to the processes and recommendations of uses on Soprema products. Provide on site evaluation on installation of Soprema systems. Provide assistance as required on any potential leak call investigations, that may arise in our platinum warranty program.

THE CHALLENGES WE HAVE FOR YOU

  • Provide technical support for systems installed on job sites.

  • Provide support on equipment used to apply the products.

  • Provide required training to our client base for all of our products offered.

  • Ensure proper construction of our products on site to ensure that products perform as designed.

  • Diagnose technical application problems and determine proper solutions.

  • Provide and ensure that site visit reports are completed, recorded and filed for all warranty projects efficiently and in a timely manner.

  • Ensure that all warranty projects are tracked with site visits as per our technical department requirements and entered in salesforce with relevant comments/photos as appropriate

  • Provide technical feedback and support to sales and technical department on new products and or any existing products to ensure compatibility with company’s existing products and systems.

  • Perform any other related duties as assigned by Sales Director/Supervisor.

what we are looking for

Your journey :

  • Experience in Construction Related Building Envelope Enclosure;
  • Valid drivers license with a good driving abstract;
  • Advanced oral and written English
  • Red Seal Journeyman Roofer/Waterproofer (an asset)

Your knowledge and competences :

  • 3-5 years of experience with roof installation

  • Experience in various modes of installations; Torch Applied, Flameless and Liquid Applications

  • Familiar with Construction Building Materials;

  • General principles and best practices on the operation of commercial insulation and installation of complete roof assemblies

Your skills and attitudes :

Easy to adapt and accept new direction, situations, procedures, with a positive attitude;

  • Ability to work cooperatively with sales representative and other department or colleagues in the organization;

  • Ability to communicate technically with different parties on site, such as contractor, consultant, architects;

  • Demonstrate an ability to learn new concepts and practices as it relates to Soprema’s client base;

  • Ability to judge detect and diffuse controversial situations, that may compromise yourself and Soprema.

  • Competence with Salesforce and Microsoft Office

    • The work conditions :

    • 40 hours per week;

    • Ability to adapt to changing work schedules;

    • Frequent travel.

    The physical demands :

    • Visits to sites (Ladder)

    • Ability to demonstrate installation of various roof systems



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