Posted 7 days ago
Financial Services Associate
@ East Coast Credit Union Limited
Overview
East Coast Credit Union is hiring a full-time Financial Services Associate in HRM to serve as a trusted advisor for members' everyday banking and personal lending needs. The role covers transactions, digital banking support, product sales and lending work within approval limits. Pay is $49,314.32 to $61,332.67 plus performance-based incentives, with a flexible health and dental plan paid 100% by the employer and a defined contribution pension with employer match.
Responsibilities:
- Process daily member transactions including deposits, withdrawals, wires and foreign exchange
- Recommend personal banking, registered and lending products
- Conduct lending interviews and review loan documentation
- Support digital banking adoption and campaign sales targets
Requirements summary:
- Business administration certificate or diploma, or equivalent experience
- One to three years of sales and service experience
- Lending or credit experience (asset)
- Bilingual English and French (asset)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Background checks | criminal record, credit |
| Encouraged to apply | People with disabilities |
| Education | Trade certificate (preferred), College diploma (preferred) |
| Fields of study | Business Administration |
| Perks mentioned | Flexible hours, Retirement plan, Tuition support, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
East Coast Credit Union Limited
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bank with purpose at Nova Scotia's largest credit union.
Full company description
Your Interest is Our Interest. East Coast Credit Union is a full-service financial institution with over 42,000 members and over $1.4 billion in assets. We understand you better because at East Coast CU, you’re a member and an owner, and that means understanding the best way to serve you is our first priority. Our complete, attractive package of products and services will allow you to meet your everyday banking requirements as well as assist you in planning for your future security. We offer loans, mortgages, chequing & savings accounts, credit cards, RRSPs, RESPs, internet banking, mobile apps, market-driven investments, retirement planning, and much more. In our many years of business, East Coast CU has grown to offer all the services you could want through innovation and response to members’ needs. Becoming a member is a better way to handle your finances because you have a voice. Because you're a member, understanding you is important to us. This means that we are committed to providing you with the products, services, and expertise that will help you reach your life goals. It’s a better way because our primary objective is to serve you. Your share requirement is $5 on deposit in your share account. This $5 share is yours and will stay on deposit with us for as long as you are a member. Choose a financial institution where the very ownership structure is designed to service your needs in the best way and where there is a real commitment to providing you with the expertise and information you need to help you realize your financial goals. For further information, and to answer any questions you may have, please contact us.
- LinkedIn followers
- 3,378
- People associated on LinkedIn
- 260
- Reported office locations
- 257 Main St,, Antigonish, NS B2G2C1, CA
- 12512 NS-4, Havre Boucher, Nova Scotia B0H 1P0, CA
- 42 School Rd, L'Ardoise, Nova Scotia B0E 1S0, CA
- 3290 Highway #2, Fall River, Nova Scotia B2T 1K6, CA
- 155 Ochterloney St, Dartmouth, Nova Scotia B2Y 1E1, CA
- 1718 Argyle St, Halifax, Nova Scotia B3J 3N6, CA
- 541 Sackville Dr, Lower Sackville, Nova Scotia B4C 2S1, CA
- 345 Hwy 214, Unit B, Elmsdale, Nova Scotia B2S 2L1, CA
- 22553 Main Street, Sheet Harbour, Nova Scotia B0J 3B0, CA
- 175 Victoria Street, New Glasgow, Nova Scotia B2H 4V3, CA
- 3967 Hwy 316, P.O Box 66, St. Andrews, Nova Scotia B0H 1X0, CA
- 340 Main Street, Louisdale, Nova Scotia B0E 1V0, CA
- 11627 Hwy 19, P.O Box 35, Mabou, Nova Scotia B0E 1X0, CA
- 10001 Greenville Street, P.O Box 361, St. Peter's, Nova Scotia B0E 3B0, CA
- 521 Chebucto St, Baddeck, Nova Scotia B0E, CA
- 138 Main Street, Port Hood, Nova Scotia B0E 2W0, CA
- 714 Reeves Street #1, Port Hawkesbury , Nova Scotia B9A 2S1, CA
- 15886 Central Ave, Inverness, Nova Scotia B0E 1N0, CA
- Business categories
- Banking
- Financial Services
- Other recorded names
- East Coast Credit Union
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Your Interest is Our Interest. East Coast Credit Union is a full-service financial institution with over 42,000 members and over $1.4 billion in assets. We understand you better because at East Coast CU, you’re a member and an owner, and that means understanding the best way to serve you is our first priority. Our complete, attractive package of products and services will allow you to meet your everyday banking…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 201-500 employees |
| Headquarters | Antigonish, NS |
| Organization type | Partnership |
| Year founded | 1933 |
| Open jobs on Jobsy | 7 |
| View page |
Financial Services Associate
HRM
Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.
East Coast Credit Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.
East Coast Credit Union is looking for a Financial Services Associate to join our team in HRM! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to support members’ everyday banking and personal lending needs within their authorized limits, while seamlessly referring members to specialized team members when appropriate.
We offer…
- An outstanding culture and opportunity to join an engaged and community-focused team.
- Competitive compensation ($49,314.32 – $61,332.67) and performance-based incentives.
- Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
- Tuition reimbursement, training, and personal development.
- Employee perks such as annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.
You would…
- Greet members and process daily financial transactions including deposits, withdrawals, bill payments, wire transfers, and foreign exchange.
- Assist members with digital banking tools such as online banking, mobile apps, and e-transfers.
- Build strong relationships with existing and new members by identifying financial goals and recommending appropriate product solutions.
- Promote and provide a full range of personal banking products including chequing and savings accounts, credit cards, registered products (RRSP, TFSA, RESP), term deposits, overdrafts, and personal loans (within approval limits).
- Educate members on investment products and services, interest rates, and market trends.
- Support Credit Union campaigns, initiatives, and sales targets by identifying opportunities for cross-sell, up-sell, and referral.
- Conduct lending interviews, assess member needs, and verify credit and personal information.
- Approve loans within delegated authority or refer to other staff as required.
- Process and review loan documentation for accuracy and compliance.
- Maintain awareness of lending policies, procedures, and regulatory requirements.
- Ensure compliance with anti-money laundering (AML), privacy, and regulatory standards.
- Participate in branch meetings, sales huddles, and training programs to stay current on procedures and product knowledge.
- Support branch activities, community initiatives, and team goals.
You have…
- A certificate or diploma in Business Administration, supplemented by one to three years of sales and service experience, ideally within the retail banking or broader financial services industry.
- An equivalent combination of education and experience will also be considered. Experience in lending or credit is considered a strong asset.
You are…
- Passionate about providing exceptional customer service.
- Able to achieve and exceed business/sales objectives.
- A strong communicator with lending and relationship building skills with the proven ability to exercise sound judgment, and discretion.
- Self-motivated with a strong work ethic.
- A critical thinker with problem-solving skills.
- Accurate and have a high attention to detail.
- Bilingual (English and French is considered an asset.)
Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.
Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.
We wish to thank applicants in advance; only candidates selected for an interview will be contacted.
Careers - About Us | East Coast Credit Union (eastcoastcu.ca)
At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.
East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at [email protected] or by phone at 902.464.7107
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