Posted last month
Fire service account manager
@ Classic Fire + Life Safety
Winnipeg, Manitoba
Overview
Classic Fire + Life Safety is hiring a full-time Fire Service Account Manager to develop and manage inspection, testing, and maintenance agreements, deficiency repairs, and compliance programs. The role covers sales, technical scoping and quoting against NFPA 25 and CAN/ULC-S536, contract setup, and scheduling field work. The posting states an educational assistance program, group benefits, and an employee referral bonus.
Responsibilities:
- Develop and manage ITM agreements and deficiency repairs
- Scope, quote and price fire protection programs
- Set up client accounts and ERP service contracts
- Schedule field technicians and verify appointments
- Maintain documentation from creation to records retention
Requirements summary:
- 2 to 4 years in account management, ideally fire protection
- Working knowledge of NFPA 25, CAN/ULC-S536 and fire codes
- Proficiency in Microsoft Office and ERP or customer service systems
- Basic invoicing and accounting cycle knowledge
- Excellent customer service and relationship-building skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Classic Fire + Life Safety
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Classic Fire & Life Safety has earned the trust of thousands of clients through a partnership mentality. We don’t just sell products – we offer solutions that deliver results, saving lives first and foremost, but also property and businesses. We’ve become the contractor of choice for high-quality, professionally installed, inspected, and serviced fire and life safety systems and equipment – solutions that play an essential role to ensure the safety of both your facilities and the people inside. Our solutions help a wide spectrum of companies, big and small, in equally varied industries, from local businesses and multi-residential apartment buildings to high-hazard and high-security applications such as industrial, manufacturing, government, and healthcare. Ultimately, we proudly serve customers across Canada knowing that what we do, together, saves lives and protects your investment for the benefit of all of us.
- LinkedIn followers
- 6,661
- People associated on LinkedIn
- 331
- Reported office locations
- 645 Garyray Drive, North York, Ontario M9L 1P9, CA
- 160 Adelaide Street South, Unit 1, London, Ontario N5Z 3L1, CA
- 331 Frankcom Street, Ajax, Ontario L1S 1R4, CA
- 4380 South Service Road, Unit 13, Burlington, Ontario L7L 5Y6, CA
- 1801 South Cameron Blvd., Windsor, Ontario N9B 3P6, CA
- 205 Sheppard Street, Winnipeg, Ontario R2X 3A1, CA
- 50 Golds Crt, Guelph, Ontario N1C 0A1, CA
- 195 Menten Place, Unit 102, Nepean, Ontario K2H 9C1, CA
- 5507 1 St SE, Calgary, Alberta T2H 1H9, CA
- 4-151 Adams Road, Kelowna, British Columbia V1X 7R1, CA
- 232 Wilkinson Rd, Brampton, Ontario L6T 4N7, CA
- Business categories
- Public Safety
- Security
- IT Infrastructure
- Other recorded names
- Classic Fire + Life Safety
- Specialties
- Fire Protection
- Fire Suppression
- Fire Alarm
- Security Systems
- Fire Sprinkler
- ULC Monitoring
- and Monitoring
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Classic Fire & Life Safety has earned the trust of thousands of clients through a partnership mentality. We don’t just sell products – we offer solutions that deliver results, saving lives first and foremost, but also property and businesses. We’ve become the contractor of choice for high-quality, professionally installed, inspected, and serviced fire and life safety systems and equipment – solutions that play an…
| Field | Value |
|---|---|
| Industry | Public Safety |
| Company size | 501-1,000 employees |
| Headquarters | North York, Ontario |
| Organization type | Privately Held |
| Specialties | Fire ProtectionFire SuppressionFire AlarmSecurity SystemsFire SprinklerULC Monitoringand Monitoring |
| Open jobs on Jobsy | 10 |
| View page |
Company Description
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?
Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.
Why join the Classic team?
- CFLS is a caring company who values our staff.
- CFLS is local and is part of the community.
- CFLS is a full-service fire protection contractor.
- A great working environment with opportunities for career advancement.
- Comprehensive Group benefits.
- Educational assistance program.
- Employee referral bonus program.
- Social events: Building camaraderie and fostering a sense of community is essential.
Description
The Fire Service Account Manager develops and manages inspection, testing, and maintenance (ITM) agreements, deficiency repairs, and compliance programs, and carries them through to scheduling, field delivery, and documentation. The role requires a working knowledge of NFPA 25, CAN/ULC-S536, and applicable fire codes so that every program sold is compliant, practical, and can be delivered reliably in the field.
You will work closely with customers, the Scheduling Supervisor, Service Managers, technicians, and operations to make sure what is sold matches what is scheduled, performed, and reported.
Key Responsibilities
Sales and Business Development
- Identify and develop ITM opportunities across commercial, industrial, and institutional buildings
- Build relationships with building owners, property managers, and facility managers
- Generate leads through industry relationships, site visits, and proactive prospecting
- Manage the full sales cycle from first contact to signed service agreement
- Drive renewals and account growth throughout the customer lifecycle
- Responsible for securing PMA deficiencies with expediency and profitability in mind.
Technical Scoping and Quoting
- Review site conditions, device counts, and system inventories to scope ITM programs
- Prepare accurate, competitive quotes for ITM agreements and deficiency repairs
- Interpret and apply NFPA 25, CAN/ULC-S536, and applicable fire codes
- Identify deficiencies, repair opportunities, and gaps in existing coverage
- Quality-check opportunities before service contract and service order creation
Contract Setup and Documentation
- Establish client accounts and ERP service contracts by client and service order type
- Build inspection report frameworks and prepare service orders and documentation for field staff in line with the agreed scope
- Create purchase orders
- Verify final service orders and inspection reports for accuracy
- Manage documentation from creation through finalization and records retention
Scheduling and Field Coordination
- Prepare and maintain schedules for the Fire and Life Safety Inspection team at prescribed intervals to meet scheduling KPIs
- Schedule field staff at least two weeks in advance, matching scope to technician and fitter skills and preventing scope creep
- Confirm job readiness and verify appointments with customers before deployment
- Communicate appointment details with field staff, customers, contractors, and vendors
- Work with the Scheduling Supervisor and Service Managers to allocate appropriate time per job using RTG and job duration standards
- Aim for on-time, error-free inspections with minimal return visits
Market and Industry Engagement
- Stay current on code changes, technologies, and industry trends
- Monitor competitor activity and market conditions
- Position CFLS as a trusted advisor in fire and life safety compliance
Qualifications
- Proficient in Microsoft office suites, experience in working with different ERP, customer service systems
- 2-4 years in account management, ideally in fire protection industry
- Basic invoicing, accounting cycle
- Excellent customer service skills
- Proactively build and sustain long-term client relationship
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