Posted 110 months ago
FixMeStick Customer Care Expert
@ FixMeStick Technologies
Montréal, Quebec
Overview
FixMeStick Technologies is hiring a full-time entry-level Customer Care Expert in St. Henri, paying $35,000. The role handles customer questions and troubleshooting by phone and email, with ongoing training in internet, computer security, consumer marketing and customer support. Candidates must hold a Bachelor's degree and communicate well in English and/or French.
Responsibilities:
- Answer customer questions by phone and email
- Troubleshoot and solve FixMeStick-related problems
- Complete ongoing training in internet, security and support
- Pursue internal career growth opportunities
Requirements summary:
- Bachelor's degree from any major
- Excellent communication in English and/or French
- Polite, empathetic approach to customers
- Ability to balance many tasks with attention to detail
- Cover letter describing fit for the role
Tools & skills
Source and dates
Employer career site / ATS feed · breezy
- Employer posting date
- 2017-10-11
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FixMeStick Technologies
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Join Our Team
At FixMeStick Technologies, we hire great people who are humble, personally disciplined, ask good questions before providing answers, and combine empathy with action. We hire from all majors; we appreciate the diversity that this brings to our office. We’ve built this entry-level position at FixMeStick to invest in recent university graduates and help you gain the experience you need to kick-start your career.
- Full-time, Salary: $35,000
- Office loft close to downtown in St. Henri
Your Responsibilities
We are accepting applicants that are recent graduates with limited full-time work experience. If selected, you will be on our Customer Support team, and here’s what we’ll count on you to do:
- Become an expert - You will receive ongoing training and will learn about the Internet, computer security, consumer marketing, and customer support.
- Deliver happiness - You will help FixMeStick customers over phone and email to answer their questions, troubleshoot, and solve any FixMeStick-related problems.
- Continue to grow - You will discover many career opportunities to grow at FixMeStick and we will help you take them on.
FixMeStick is a dynamic and fast-paced place to work where we highly value initiative. You will work in an open-plan office with a supportive and collaborative team. We all work hard together, and take time for regular team lunches, seasonal ‘galas’, and Friday office happy hours.
Your Qualifications
- You have a Bachelor’s Degree.
- You have excellent communication skills in English and/or French.
- You are innately polite, e.g. you treat people the way you want to be treated.
- You’re able to balance many tasks while paying attention to detail.
- Do you want to be a part of our team? Send us a Cover Letter describing why you’d be a good fit for the role.
About FixMeStick Technologies, Inc.
Founders Corey Velan and Marty Algire started FixMeStick to provide consumers with a smart and easy way to remove viruses from their computers. Over 1 million customers have purchased a FixMeStick, and it can be found in national retailers and home shopping networks in Canada, France, the U.K., and the U.S. In 2017. FixMeStick was ranked No.9 on the annual PROFIT 500 list of Canada’s fastest growing companies.
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