Fleet Support Person (Paramedic Services)

Job Number: 5058
Job Type: Part-Time
Vacancy Reason: Backfill
Location: 1001 Erb's Road, Waterloo, ON / 120 Maple Grove Road, Cambridge, ON
Number of Positions: 8
Department: Logistics and Support Services
Division: Community Health (Paramedic Services)
Hours of Work: Up to 24 hours per week
Work Schedule: Various shifts, including days, evenings, weekends, and statutory holidays (mandatory training for this position is 4 weeks, full time from Monday to Friday, 8:00am to 4:00pm)
Union: CUPE 5191
Grade: CUPE 5191 Fleet Support Person
Salary Range: $31.45 - $33.32
Posting Date: November 3, 2026

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Refuels, cleans, sanitizes, and stocks ambulances and emergency response vehicles. Performs minor vehicle maintenance (e.g., bulb replacements, fluid levels, air pressure), and equipment quality assurance checks. Maintains documentation. Work can involve varying shift times, duration, and statutory holidays.

Duties/Responsibilities

• Refuels, cleans, and sanitizes ambulances and emergency response vehicles to prepare for next work periods. Checks vehicle and kit contents and restocks to meet mandatory levels. Replaces defective/missing accessories as needed. Maintains related documentation.
• Performs minor vehicle maintenance (e.g., bulb replacements, fluid levels, air pressure). Consults with management regarding scheduled/emergency service. Removes vehicles from service as needed, and transports for service. Assists during breakdowns in the field by transporting vehicles.
• Collects depleted kits, defibrillators, and portable radios from incoming crews. Charges batteries, cleans equipment as needed, and issues replenished kits and charged batteries.
• Replaces oxygen cylinders as required. Conducts bi-annual mandatory oxygen/suction equipment quality assurance. Completes and forwards documentation to management.
• Performs mandatory stretcher quality assurance maintenance. Completes and forwards documentation to management.
• Restocks automated hospital and other replenishment points with supplies and medications on a regular schedule and as required.
• Receives supplies and prepares materials being shipped for outside servicing (e.g., oxygen cylinders, soiled linen, waste sharps). Maintains a computerized inventory of equipment and supplies, and records equipment maintenance performed.
• Returns equipment and supplies belonging to other ambulance services, and traces Waterloo Region equipment left at hospitals outside Waterloo Region.
• Performs general housekeeping duties as required.
• Exchanges information with the central ambulance communications centre, area hospitals, other health care facilities, neighbouring ambulance services, med-lift providers, other emergency services, and suppliers. Occasionally responds to general inquiries from community agencies, services, institutions, area municipalities, and the Ministry.
• Participates in meetings and on committees to provide input for policies and assist in implementing procedures.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Familiarity with medical supplies and equipment, normally acquired through a grade 12 education and experience working with medical supplies and equipment (e.g., as a personal support worker, through St John’s Ambulance, non-emergency transfer service).
• Must have current immunization against tetanus and Hepatitis B.
• Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., Ambulance Act and Regulations).
• General mechanical aptitude, attention to detail, and problem solving skills to perform minor vehicle maintenance, identify and restock supplies/kits, perform institutional/auto cleaning, and perform quality assurance tests and maintenance.
• Communication and organizational skills to provide customer service to other staff; refer emergency situations to management as appropriate; occasionally respond to general inquiries from other staff, community agencies, services, institutions, area municipalities, and the Ministry; work independently in a team environment; and participate as an effective team member.
• Ability to read memos and legislation updates to keep knowledge current. Ability to maintain legible and complete documentation.
• Ability to coordinate and plan work per deadlines and priorities assigned by management, and adapt to frequently changing priorities, and technology changes.
• Computer skills with ability to use software such as Microsoft Office. Ability to enter information to databases.
• Must provide a Criminal Record and Judicial Matters Check.
• Must have a valid G driver's license (or G2 with 3 years of driving experience) and acceptable driving record to operate corporate vehicles, and travel within and outside Waterloo Region.
• Ability to work varied shifts (including afternoons and weekends) of varying duration, including statutory holidays.
• Ability to support and demonstrate the Region’s values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).