Food & Beverage Attendant

What the role is about:

You have a strong desire to help people and to create memorable interactions with guests and co-workers. You will be a valued member of the Food & Beverage team responsible for preparing and serving F&B items for the Garden Café, Food Court and Coffee Market locations. You are willing to learn and grow in you new role by supporting the bar & lounge and event operations teams when required.

As a Food & Beverage Attendant you strive to approach your work to align with our 6 values which are at the core of who we are and what we do at WinSport.

• Safety
• Integrity
• Belonging
• Collaboration
• Inspiration
• Sustainability

What you will be doing:

• Provide friendly, courteous service and offer information to guests about WinSport at all time.
• Following food safe principles, maintain the worksite in a neat, appealing and clean fashion, including displays, fridges, freezers, back of the house area.
• Perform barista duties.
• Perform simple food preparation duties such as warming up sandwiches and pastries.
• Ensure that all product is inventoried and stored accurately, following a stock rotation system which ensures items with the earliest expiration dates are sold before the newer items.
• Wash, dry and properly store all utensils and equipment throughout your shift.
• Assist in opening and closing of outlets according to standard procedures, including cash outs for lounges, food courts, food trailer and retail store.
• Communicate to team lead if an item needs to be ordered.

• Report equipment malfunctions to the team lead and assist in resolving issue as appropriate.
• Perform other retail sales and food and beverage duties as required.
• Retail store duties as required, include receiving, labelling, adjusting, and inventorying retail products.
• Demonstrate a safe work practice at all times by adhering to all WinSport safety policy and procedures and ensuring one’s own safety is preserved along with the safety of co-workers, direct reports and WinSport guests
• Be mindful of all safety hazards/concerns within the work environment and ensure all safety issues are reported to the appropriate individuals
• Review all OH & S notices/meeting minutes as they are distrusted or posted on OH & S boards located within all departments

What you bring:

• Must be able to meet the minimum required hours per week, which are subject to change throughout the year based on operational needs.
• Must be available to work evenings, weekends and holidays, including blackout periods, based on operational needs.
• Experience in related customer service and/or cash handling roles is an asset.

• Direct experience in Food & Beverage and/or Retail Sales experience in an asset.
• Strong communication and teamwork skills, as well as the ability to work independently.
• Display a high level of professionalism, integrity, and customer service when dealing with the public.
• Enthusiasm, dependability, and good organization skills.
• ProServe certification (required prior to start date).
• Willingness to take on additional leadership tasks as needed

You will be:

• Fast paced environment.
• Evening and weekend work required.
• Prolonged standing, walking, lifting, squatting, twisting and bending.
• Frequent tasks requiring full mobility in the context of a physical environment, including pushing, pulling, lifting, or carrying up to 50 lbs.
• Occasional work outside in a variety of weather conditions.
• Exposure to slippery and wet surfaces.

Key Competencies:

• Teamwork
• Communication
• Service Orientation/Customer Focus
• Integrity
• Adaptability/Flexibility
• Able to work within and maintain a culture of respect

What We Can Offer You:

If an unforgettable experience working alongside an amazing team wasn’t enough, as a WinSport Team Member you also receive the added benefits of:

• Free Park pass
• Free parking
• Food, beverage, retail and program discounts
• Access to our world-class gym facility.

We also provide a culture where we value and take care of our people. We have a robust workplace wellness program that supports the physical, emotional, social and financial wellness of our team members.

Discover, Develop, and Excel with WinSport:

Working with WinSport means you will create one of the unique winter sport institutes in the world. You will be rubbing shoulders with athletes of all levels and disciplines, and you will be working in a world-class facility that showcases exceptional services to support our guests in training and maintaining an active lifestyle. You will thrive and be supported as you discover, develop and excel in your role at WinSport.