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Posted 11 days ago

Food Service Supervisor

@ A&W Restaurants

Edmonton, Alberta

$17/hrFull-time3+ years experience
Apply now
SIGNALS

Overview

A&W Restaurants is hiring a full-time permanent Food Service Supervisor/Shift Manager at its Whyte Ave location in Edmonton, paying $17.00 per hour for 32-40 hours per week. The role oversees daily restaurant operations during assigned shifts, leads front-line staff, and ensures food quality, safety and customer service meet A&W standards.

Pay:

$17 an hour

Responsibilities:

  • Supervise and coordinate staff during assigned shifts
  • Open and close the restaurant with cash-handling procedures
  • Support inventory counts and cost control
  • Train and coach new employees
  • Ensure food safety and guest service standards

Requirements summary:

  • 3 years of food service experience
  • Secondary school or equivalent
  • FOODSAFE Level 1 required
  • Lead or supervisory experience preferred
  • Strong communication and organizational skills

Tools & skills

Benefits mentioned

Health insuranceDentalVisionLife insuranceRetirement plan
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-10-28
First seen by our source
2026-10-29
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentFood & beverage
Experience3+ years
Manages peopleYes
Hours per week32
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingRestaurant or kitchen, Store
PositionSitting and standing
Physical demandsphysical moderate · lift 31 lb · computer low
LanguagesEnglish
Licences & certificationsFOODSAFE Level 1
EducationHigh school (required)
Perks mentionedFlexible hours, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

A&W Restaurants

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Job description

Food Service Supervisor/Shift Manager

A&W – Whyte Ave
Location: 8115-101 Street, Edmonton, AB

A&W in Edmonton is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role. This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand.

Position Details

  • Wage: $17.00 per hour
  • Hours: 32-40 hours per week
  • Positions Available: 1
  • Employment Type: Full-time, Permanent
  • Language: English
  • Start Date: As soon as possible

What We Offer

  • Consistent, year‑round employment
  • A respectful, people‑centred workplace
  • Opportunities for growth, increased responsibility and career advancement
  • We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.
  • Optional, employee‑contributed Medical and Dental Benefits (single or family), including:
    • Pharmaceuticals and Hospital Care
    • Paramedical Services and Medical Equipment
    • Vision Care and Travel Coverage
    • Basic and Optional Life Insurance
  • Optional, employee‑contributed Group RRSP

About Us

The McMurray Group owns and operates A&W Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants.

Role Overview

As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W standards.

This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Key Responsibilities

Leadership & Operations

  • Supervise and coordinate staff activities during assigned shifts
  • Assign stations, manage breaks, and ensure proper staffing levels
  • Open and/or close the restaurant, including safe and cash‑handling procedures
  • Address operational, staff, or guest concerns professionally and calmly
  • Support training, coaching, and onboarding of new employees
  • Ensure compliance with food safety, sanitation, and workplace safety standards
  • Complete shift documentation and required records accurately

Inventory & Cash Control

  • Assist with inventory counts and monitoring waste and usage
  • Follow established cash‑handling and loss‑prevention procedures
  • Support basic food and labour cost control
  • Assist with routine administrative and reporting tasks

Customer Experience

  • Maintain a clean, organized, and welcoming restaurant environment
  • Ensure guests receive prompt, friendly, and consistent service
  • Handle guest concerns using A&W service recovery standards
  • Ensure team appearance and conduct meet A&W brand expectations

Qualifications & Experience

  • Completion of secondary school or equivalent
  • Minimum 3 years of experience in food service
  • Previous lead, senior crew, or supervisory experience preferred
  • FOODSAFE Level 1 required (Level 2 considered an asset)
  • Strong communication and organizational skills
  • Dependable, mature, and comfortable working independently
  • Ability to succeed in a fast‑paced, accountable environment

Working Conditions

  • Fast‑paced restaurant environment
  • Standing and walking throughout shifts, with repetitive tasks typical of a food service environment
  • Occasional lifting of up to 14 kgs (approx. 31 lbs)
  • Shift work including mornings, evenings, weekends, and statutory holidays

Posted: October 29, 2026

How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
• Online: https://mcmurraygroupofcompanies.applytojob.com
• In person at the restaurant location
• By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6

If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.

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