Posted 14 days ago
Founding Product Engineer
@ Total Life, Inc.
Vancouver, British Columbia
Overview
Total Life, Inc. is hiring a Founding Software Developer to build product, growth and AI agent systems for its telehealth mental health platform for older adults. The role owns the full client lifecycle, from acquisition through billing and re-engagement, in a hybrid Vancouver position. Equity and salary are offered in a high growth environment.
Responsibilities:
- Own the full client lifecycle from acquisition to re-engagement
- Design and build AI agents for outreach, intake and billing follow-up
- Build referral and growth loops into the product
- Set up event tracking, dashboards and experiments
- Connect agents to CRM, scheduling, billing, SMS and voice systems
Requirements summary:
- 2-4+ years building production software, full-stack preferred
- Hands-on Go or willingness to learn quickly
- Experience building LLM agents with tool use and evals
- Fluency with SQL, analytics and experiment design
- Track record of owning a funnel or growth metric
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-24
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Software development |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Total Life, Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Helping older adults live happier, more fulfilling lives. Together.
Full company description
Total Life is a leader in Medicare-covered online therapy, dedicated to improving the mental health and well-being of older adults. We provide accessible, affordable teletherapy for issues like anxiety, depression, and cognitive decline, ensuring high-quality care from the comfort of home. Our licensed therapists specialize in geriatric mental health, offering personalized support through a secure, HIPAA-compliant platform. By removing barriers like transportation and mobility issues, we help older adults receive care quickly and conveniently. Beyond therapy, Total Life offers wellness programs designed to enhance physical, mental, and emotional well-being. Members enjoy over 30 live weekly classes, including yoga, meditation, dance, and creative sessions. Seasonal wellness journals provide guidance on mindfulness, goal setting, and self-care. Total Life accepts Medicare and many Medicare Advantage plans, making therapy and wellness programs affordable. With a mission to empower older adults, we combine clinical expertise with innovation to set a new standard in mental health and wellness.
- LinkedIn followers
- 7,507
- People associated on LinkedIn
- 69
- Reported office locations
- 136 Madison Ave, 5th floor, New York, NY 10016, US
- 110 Front St, 300, Jupiter, Florida 33477, US
- 2100 Southbridge Pkwy, 650, Birmingham, Alabama 35209, US
- 721 Depot Dr, Anchorage, Alaska 99501, US
- 7301 N 16th St, 102, Phoenix, Arizona 85020, US
- 1202 NE McClain Rd, 7, Bentonville, Arkansas 72712, US
- 6080 Center Dr, 6th Floor, Los Angeles, California 90045, US
- 720 S Colorado Blvd, Penthouse North, Denver, Colorado 80246, US
- 175 Capital Blvd, 4th Floor, Rocky Hill, Connecticut 06067, US
- 200 Continental Dr, 401, Newark, Delaware 19713, US
- 260 Peachtree St NW, 2200, Atlanta, Georgia 30309, US
- 500 Ala Moana Blvd, 7400, Honolulu, Hawaii 96813, US
- 3597 E Monarch Sky Ln, 240, Meridian, Idaho 83646, US
- 3815 River Crossing Pkwy, 100, Indianapolis, Indiana 46240, US
- 699 Walnut St, 50309, Des Moines, Iowa 50309, US
- Business categories
- mHealth
- Health Diagnostics
- Information Technology
- Health Care
- Elder Care
- Software
- Outpatient Care
- Wellness
- Health Insurance
- Medical
- Personal Health
- Electronic Health Record (EHR)
- Other recorded names
- Total Life, Inc.
- Total Life
- Specialties
- Therapy
- Mental Health
- Decluttering
- Group Therapy
- Depression
- Anxiety
- Stress
- Lonliness
- Isolation
- Happiness
- Friendships
- Behavioral Health
- Baby Boomers
- Aging in place
- Senior Care
- Healthcare
- Healtech
- CBT
- Support Groups
- Retirement
- Medicare
- Aging
- Health Insurance
- Retirees
- Retirement Planning
- Coaching
- Support
- Friendship
- and Together
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,500,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Total Life is a leader in Medicare-covered online therapy, dedicated to improving the mental health and well-being of older adults. We provide accessible, affordable teletherapy for issues like anxiety, depression, and cognitive decline, ensuring high-quality care from the comfort of home. Our licensed therapists specialize in geriatric mental health, offering personalized support through a secure, HIPAA-compliant…
| Field | Value |
|---|---|
| Industry | Mental Health Care |
| Company size | 11-50 employees |
| Headquarters | New York, NY |
| Organization type | Privately Held |
| Year founded | 2021 |
| Specialties | TherapyMental HealthDeclutteringGroup TherapyDepressionAnxietyStressLonlinessIsolationHappiness |
| Open jobs on Jobsy | 6 |
| View page |
Founding Software Developer, Product, Growth & AI Agents
Total Life · Hybrid, Vancouver, BC
About Total Life
Total Life is a telehealth company that provides mental health care to older adults. We have 200+ licensed clinicians, serve patients in all 50 states and DC, and are in-network with Original Medicare, Aetna, Cigna, UnitedHealthcare, Humana and most Blue Cross Blue Shield plans. We’re expanding into psychiatry, longevity and cognitive care, and we’re building AI agents that reach out to patients, answer their questions and guide them into care. We are a Deloitte Fast 50 and Inc 5000 (top 5 in healthcare) company and looking for a self-motivated and dynamic person to join our team.
The role
We’re a small team that ships fast, and we want a self-starter who thinks in funnels and builds with agents. You’ll own the full client lifecycle, from the first touchpoint through booking, care, billing and re-engagement. You’ll also build growth features into the platform itself, so every patient, family member and partner becomes a channel to the next patient. You won’t wait for a spec. You’ll spot the drop-off in the data, ship the fix, watch the results and keep iterating.
What you’ll do
- Own the full client lifecycle (acquisition, intake, eligibility, scheduling, sessions, billing and claims, retention and re-engagement) and make every handoff smooth
- Design and build agentic systems that automate outreach, intake, insurance checks, appointment reminders, billing follow-up and re-engagement
- Build re-engagement flows that spot patients at risk of dropping out of care and bring them back at the right moment, through the right channel
- Build referral and growth loops into the product: patient and family referrals, provider and partner referral tools, and shareable moments that bring in new patients without paid ads
- Ship features and products quickly, often in days, not quarters
- Monitor what you ship: set up event tracking, dashboards, alerts and experiments, and report on what moved conversion, lifecycle and referral metrics
- Connect agents and features to our real workflows: CRM, scheduling, insurance eligibility, billing, SMS and voice
- Build evaluation and monitoring so agents stay accurate, safe and compliant in a healthcare setting
- Work directly with the founder, operations, billing and marketing to turn bottlenecks into automated systems
Requirements
What you bring
- 2-4+ years building production software, full-stack preferred
- Strong, hands-on experience with Go or willingness to learn quick
- Hands-on experience building with LLMs: tool use, multi-step agents, prompt design and evals
- Fluency with data. You’re comfortable with SQL, analytics tools and experiment design, and you can explain what moved a metric and why
- A track record of owning a funnel, lifecycle or growth metric and improving it
- Experience building referral, viral or retention features into a product, not just running campaigns on top of one
- A self-starter who picks the right problem, scopes it and ships it without being told
- Comfort working on a small team where you wear many hats and your work is visible
- A product eye: you notice friction and design simple solutions
- Bonus: health tech, billing or claims systems, HIPAA, voice or SMS AI, or products for older adults
Benefits
Why Total Life
- Build AI agents and growth systems that put real patients in front of real clinicians, with outcomes you can measure
- Own the whole lifecycle, not just a piece of it
- A small team with high ownership and a direct line to leadership
- A national platform that’s still early enough for you to shape it
- Equity and salary package in a high growth environment
Journal
Only you can see this. Kept on this device, and in your account when you sign in.