First seen by our source: 5 days ago
Service Assistant, Thierry Alberni
@ Thierry Chocolates
Vancouver, British Columbia
Overview
Thierry Chocolates is hiring a full-time Service Assistant at its Vancouver chocolaterie and café. The role greets guests, handles transactions, packages and displays pastries, and closes the cash till. Shifts include early mornings, weekends, nights and holidays, and benefits include employee discounts and a group medical plan after six months.
Responsibilities:
- Greet and assist guests, answering product questions and making suggestions
- Handle cash and card transactions and close the till at night
- Process cake orders and pick-ups
- Package pastries and refresh display products
- Keep the café clean, stocked and tidy, and bus tables
Requirements summary:
- Excellent English communication, verbal and written
- Completion of secondary education
- Serving It Right certification
- Customer service or cashier experience is an asset
- Flexible availability including early mornings, weekends, nights and holidays
- Legally entitled to work in Canada
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · pushoperations
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Serving It Right |
| Education | High school (required) |
| Perks mentioned | Flexible hours, Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Thierry Chocolates
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Position: Service Assistant
Reports to: Store Manager & Director of Operations, Thierry
Location: Thierry Alberni
A premium chocolaterie patisserie cafe, voted “Best Desserts” and “Best Pastries” in Vancouver, Thierry offers a contemporary approach to the finest handcrafted pastries. With a dedicated team of service-oriented colleagues from the front of house to the award-winning kitchen brigade, Thierry Cafe is a quintessential taste of Paris in the heart of Vancouver.
Thierry Busset is widely regarded as one of the finest pastry chefs in North America. Our shop boasts a stunning room featuring classic chocolates, macarons, cakes and pastries; all items are hand-made daily using only premium ingredients. Barista-crafted espresso and liquid chocolate beverages are also a central part of the cafe, complimented by a selection of sandwiches, soups, and savoury offerings. We are also licensed and offer a selection of wine and spirits to complement our wide array of products.
The Service Assistant role is the first point of contact our customers have when they come to Thierry. We are looking for individuals who are friendly, outgoing, organized and have a genuine passion for hospitality and a desire to make a memorable customer service experience.
Some of the Benefits of working at Thierry Cafe:
- Employee discounts on food, beverages and retail merchandise
- Flexible work schedules (can flex with school schedules)
- Group medical plan offered after 6 months of continuous employment, subject to minimum hours
- A family/team culture with long term career opportunities
Essential Duties and Responsibilities:
(Other duties may be assigned as required)
- Actively engage with guests, cultivating relationships and ensuring guest satisfaction
- Provide expert and detailed information on our product line
- Assist customers with orders; anticipating their needs, offering suggestions and answering questions
- Handling customer transactions
- Maintain a fully stocked, tidy and clean environment
- Process cake orders and pick ups
- Close down and set out cash till at the end of the night
- Assist with patisserie packaging and refresh display products
- Bus tables
Required Experience & Qualifications:
- Previous cashier or customer service experience is an asset
- Completion of Secondary Education
- Serving It Right Certification
- Excellent English communication skills, both verbal and written
- Ability to multi-task and have an eye for detail
- Organized and able to work under pressure in a very busy environment
- Ability to work flexible hours as required (early mornings, weekends, nights and/or holidays)
- Must be legally entitled to work in Canada
Interested, qualified candidates are invited to submit their resume by clicking "Apply Now" above. This position will remain open until filled.
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