Posted yesterday
Service Assistant
@ SMS Equipment Inc.
Elkford, British Columbia
Overview
SMS Equipment Inc. is hiring a Service Assistant in Elkford, BC, to manage service work orders from opening through invoicing and maintain billing and Work in Progress records. The role is full-time, Monday to Friday, hybrid with up to 2 remote days per week after training, paying $50,000 to $60,000 per year.
Pay:
$50,000–$60,000 a year
Responsibilities:
- Create and manage service work orders from opening to invoicing
- Review sublet invoices, purchase orders, labour and billing rates
- Maintain JSOX-compliant files and weekly Work in Progress reporting
- Coordinate with field personnel, branches and suppliers
- Prepare monthly reports and maintain procedural documentation
Requirements summary:
- High school diploma and Office Administration Certificate, or equivalent
- Minimum two years of administrative experience
- Intermediate to advanced Microsoft 365 skills
- Strong attention to detail and time management
- Work order management experience preferred
- Mining industry experience is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (required) |
| Fields of study | Office Administration |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SMS Equipment Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading-edge equipment solutions and support.
Full company description
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with leading manufacturers that drive success for our customers. We’re a team committed to collaborative growth, making a meaningful impact through everything we do. SMS Equipment partners with employees to transform jobs into careers. Do work that is productive and meaningful. Learn new skills. Explore diverse opportunities within our network. Sound right for you? Come join us! ------------------------------ Équipement SMS inc. est le principal fournisseur de solutions d'équipement pour les industries de l'exploitation minière, de la construction, de la construction routière et de la foresterie. Nos spécialistes de classe mondiale travaillent dans plus de 40 emplacements au Canada et en Alaska, fournissant de l'équipement sur mesure, du soutien, des pièces et des solutions technologiques qui aident nos clients à croître. Nous sommes des Partenaires de vos possibilités, innovant et offrant des programmes de pointe avec des fabricants de premier plan qui favorisent la réussite de nos clients. Nous sommes une équipe engagée dans une croissance collaborative, ayant un impact significatif à travers tout ce que nous faisons. Équipement SMS s'associe à ses employés pour transformer les emplois en carrières. Effectuer un travail productif et utile. Acquérir de nouvelles compétences. Explorer diverses opportunités au sein de notre réseau. Si cela vous convient, rejoignez-nous!
- LinkedIn followers
- 34,107
- People associated on LinkedIn
- 1,806
- Reported office locations
- 11285 274 ST, Acheson , Alberta T7X 6P9, CA
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- 7 Bennett Road, Whitehorse, Yukon Y1A 5Z4, CA
- 1145 Murray Dr, Williams Lake, British Columbia V2G 4K8, CA
- 147 Mountain View Road, Winnipeg, Manitoba R4B 0A3, CA
- 14 Ellesmere Dr, Yellowknife, Northwest Territories X1A 0G1, CA
- Business categories
- Machinery Manufacturing
- Mechanical Design
- Other recorded names
- SMS Equipment Inc.
- Specialties
- Parts and Attachments
- Undercarriage Specialists
- Intelligent Machines
- Mechanical Services
- Field Services
- Komatsu
- Takeuchi
- BOMAG
- NPK
- Genesis
- Construction Equipment
- Pièces et accessoires
- Spécialistes des trains de roulement
- Machines intelligentes
- Services mécaniques
- Services sur le terrain
- Équipements de construction
- Advanced Technology Solutions
- and Technologies de pointe
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Acheson , Alberta |
| Organization type | Privately Held |
| Year founded | 2008 |
| Specialties | Parts and AttachmentsUndercarriage SpecialistsIntelligent MachinesMechanical ServicesField ServicesKomatsuTakeuchiBOMAGNPKGenesis |
| Open jobs on Jobsy | 89 |
| View page |
SMS Equipment is seeking an organized and detail-focused Service Assistant to support our service operations in Elkford. This role manages service work orders from opening through closing and invoicing, maintains accurate billing and Work in Progress information, and ensures documentation is complete and compliant. It is a strong opportunity for an administrative professional who enjoys coordinating details, working with multiple stakeholders, and keeping time-sensitive processes moving.
Work Location: Elkford, BC.
Salary: $50,000 to $60,000 per annum.
Work Arrangement: Hybrid - providing the flexibility to work remotely up to 2 days per week after the training period.
Schedule: Monday to Friday.
What You’ll Do
- Review work order requests, confirm required information and supporting documentation, and create work orders accurately.
- Prepare work order folders, communicate work order numbers, and coordinate monthly work orders with field personnel.
- Maintain work order files and JSOX-compliant documentation, including weekly Work in Progress reporting and status updates.
- Review sublet invoices, purchase orders, labour, expenses, billing rates, and supporting information for accuracy.
- Monitor work orders through completion, obtain required approvals, and ensure costing and invoicing are completed on time.
- Prepare monthly reports, track annual purchase orders, complete assigned checklist items, and support data analysis.
- Maintain procedural work instructions, organize service documentation, and cross-train to provide team coverage.
What You Bring
The successful candidate will bring a high school diploma and an Office Administration Certificate, or equivalent education and experience. Other requirements include:
- Minimum two years of administrative experience.
- Intermediate to advanced Microsoft 365 skills.
- Strong attention to detail and the ability to organize and prioritize time-sensitive work.
- Ability to communicate effectively with customers, field supervisors, branches, suppliers, and internal teams.
- Work order management experience is preferred.
- Mining industry experience is an asset.
- Knowledge of ISO Quality Management Systems and eXtend ERP is an asset.
This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.
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