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Posted 2 months ago

Front Desk Associate (Permanent Part-Time)

@ Myo

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Calgary, Alberta

$17–$19/hrOn-sitePart-time1+ years experience
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SIGNALS

Overview

Myo is hiring two permanent part-time Front Desk Associates for its Kensington St. Calgary clinic. The role handles client hospitality, scheduling, invoicing and clinic upkeep, and includes introducing services to new clients. Shifts are one weekday (1:00 PM to 7:45 PM) and one weekend shift (8:45 AM to 4:15 PM), with a minimum of 2 shifts per week.

Pay:

$17–$19 an hour

Responsibilities:

  • Provide client service and hospitality to clinic clients
  • Manage the clinic schedule, booking and waitlist
  • Submit and file claims, invoices and transactions accurately
  • Keep clinic and treatment spaces clean and organized
  • Introduce clients to services by phone, in person and in writing

Requirements summary:

  • At least 1 year of customer service or hospitality experience
  • Available for a minimum of 2 shifts per week on a permanent part-time basis
  • Strong attention to detail and client care
  • Comfortable working in a fast-paced environment
  • Able to clearly communicate the long-term value of services

Tools & skills

Front DeskSalesCommunication skillsSanitationCustomer serviceMental health

Benefits mentioned

Health insuranceRetirement planWellness
Source and dates

Employer career site / ATS feed · lever

Employer posting date
2026-09-16
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedRetirement plan, Performance bonus, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

We’re hiring for two Part-Time Front Desk Associates (FDA) to join our Kensington St. Calgary team! We're looking for candidates who are available consistently and are seeking a long-term position.

We are currently looking for the following availabilities:

  • 1 weekday (1:00 PM - 7:45 PM)

  • 1 weekend shift (8:45 AM - 4:15)

Permanent part-time role. We're looking for candidates who are available consistently and are seeking a long-term position, not a temporary arrangement.

💡 As a member of our front desk team, you will deliver exceptional hospitality, manage clinic operations, and support our team of expert clinicians. You’ll play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives.

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

What You'll Do

  • Provide all clients exceptional service and hospitality in line with Myodetox standards
  • Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
  • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
  • Ensure all claims, invoices, transactions are submitted and filed accurately.
  • Maintain clean, consistent client notes for seamless service to each client
  • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
  • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
  • Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
  • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

Who We're Looking For

  • You have 1+ years of experience working in a customer service and/or hospitality role
  • You must be able to work a minimum of 2 shifts per week
  • You care deeply about ensuring positive client interactions and experiences
  • You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic
  • You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
  • You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
  • You perform your job duties with consideration and care for business driving booking strategies
  • You thrive in a fast paced environment
  • You are innately curious, always seeking to solve problems, answer questions and better your work product
  • You show up as your authentic self day in and day out, making your voice heard
  • You prioritize your own physical and mental health so you can show up as your best version in the workplace

Myo Benefits + Perks

  • 100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify)
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Complimentary paid staff treatment sessions
  • Bonus payout for referral of new team members
  • Subsidized mental health support through Inkblot platform

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