Posted 2 days ago
Front Desk Attendant
@ Strathcona Hotel
Victoria, British Columbia
Overview
The Strathcona Hotel is hiring a front desk attendant for full-time or part-time work in Victoria, BC. The role covers guest check-in and checkout, reservations, revenue sales, guest information and switchboard support. The posting offers competitive wages, 50% off meals, health and dental benefits, and free shows and events.
Responsibilities:
- Greet guests and complete check-in and checkout
- Create and manage reservations from multiple sources
- Maximize revenue through upgrades, parking and ticket sales
- Assist guests with local information and resolve concerns
- Answer switchboard and assist with key and cash duties
Requirements summary:
- Reliable, responsible and energetic
- Friendly and organized
- Passion for positive guest experiences
- Operation of digital radios
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Perks mentioned | Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Strathcona Hotel
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
The Strathcona Hotel, located in the heart of Vibrant Victoria is looking to hire a reliable, responsible, and energetic individual to join our front desk team.
Our ideal candidate is friendly, dependable, organized and has a passion for creating pleasant and positive experiences with our guests, patrons, and suppliers.
Part time or Full time
Duties and Responsibilities:
- Greeting Guests, and successfully completing the check in and checkout processes in a timely and pleasant manner.
- Creating and managing reservations for the hotel utilizing online sources, third party bookings, telephone inquiries, walk in guests, and internal bookings.
- Maximizing revenue by adhering to the policies and procedures of the Strathcona Hotel with regard to external/internal revenue sources such as hotel reservations, guest room upgrades, parking charges, gift card transactions/sales and special event ticket sales.
- Assisting Guests with information on local attractions, transportation, sightseeing tours, and informing them of Hotel amenities, venues, and/or events.
- Resolving Guest concerns to ensure they have the best experience possible.
- Answering the switchboard and dispatching calls to the appropriate departments, venues, and/or responding to guest and patron inquiries.
- Assisting the FOH with key sign in/out, cash reconciliations, and cash drops.
- Operating digital radios to communicate with various departments, and team members throughout the property.
We Offer:
- Competitive wages
- 50% off meals while working or when visiting as a guest
- Health and dental benefits
- Opportunity to attend free shows and events
- Fun work environment with opportunities for development and career advancement
Apply today to learn more about this exciting opportunity!
Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center".
OUR VENUES
- The Sticky Wicket Pub and Restaurant
- The Maple Room
- The Rooftop Patio
- Distrikt
- The Clubhouse Bar
- Big Bad Johns
- The Games Room
- The Strath Ale, Wine and Spirit Merchants
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