Posted last month
Front Store Supervisor, Hourly Part Time Flexible Shifts
@ SDM Red Deer Horn (Misha Patel Rx Ltd)
Red Deer, Alberta
Overview
SDM Red Deer Horn (Misha Patel Rx Ltd), a Shoppers Drug Mart store, is hiring a part-time front store supervisor with flexible shifts to manage cashiers, merchandising and customer service. The work covers staff training, loss prevention, shelf and display standards and customer issues.
Responsibilities:
- Supervise cashier and merchandising staff and ensure policy compliance
- Train cashiers and merchandisers and provide ongoing guidance
- Implement loss prevention standards and manage the cash office
- Resolve customer issues such as refunds and exchanges
- Keep shelves organized, displays set up and the store clean
Requirements summary:
- Computer literate and organized
- Efficient time management skills
- Knowledge of products and supplies
- Planning, judgement and decision making
- Problem solving for customer satisfaction
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-11
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Flexible hours, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SDM Red Deer Horn (Misha Patel Rx Ltd)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Managing the customer service functions, including cash, cashiers and merchandising.
DUTIES & RESPONSIBILITIES:
HUMAN RESOURCES:
- Ensures cashier/merchandising staff comply with all store policies and operating procedures
- Trains cashiers/merchandisers in job functions
- Provides on-going guidance and instruction
LOSS PREVENTION:
- Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
CUSTOMER SERVICE:
- Ensures store employees present proper image to the public in accordance with Uniform Policy
- Answers inquiries regarding location of product, rainchecks, etc.
- Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
- Promotes the CSI Survey
MERCHANDISING:
- Ensures shelves are clean and organized with proper rotation
- Ensures product displays are set up and taken down as directed by the AFSM/FSM
GENERAL:
- Ensures standards of housekeeping and store image are maintained
- Complies with all Health and Safety requirements
- May be asked to perform clerical and banking duties
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the store
- Perform other duties as required including Cashier duties when necessary
QUALIFICATIONS:
- Planning, Judgement and Decision Making
- Independent thinking as it relates to organizing store
- Problem solving is essential to ensure customer satisfaction
EXPERIENCE:
- Computer literate
- Organized
- Efficient time management skills
- Knowledge of products and supplies
J2WFSM
J2WRTL
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
#EN
#FS #SDMR #ABJournal
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