Posted last month
Full Stack Engineer
@ HCLTech
Canada
Overview
HCLTech is hiring a Full Stack Engineer to provide development support to the software development community across the organization. The role involves managing, maintaining and troubleshooting internal software applications and tooling, working directly with stakeholders, and staying flexible across North American time zones.
Responsibilities:
- Triage support requests from software engineers
- Extract information from log files to debug and find root causes
- Write debugging tools, test cases and documentation
- Produce performance reports for leadership
- Contribute insights to product development and roadmap
Requirements summary:
- Problem-solving and analytical skills demonstrated with past examples
- Ability to learn independently
- Customer-facing experience with multiple stakeholders
- Flexibility with North American time zones
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HCLTech
| Field | Value |
|---|---|
| Open jobs on Jobsy | 42 |
Job description
- Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling.
- Customer facing, working with multiple stakeholders
- Flexible with the time zone across NAM
- Problem solving and analytical skills demonstration using examples from previous experience
- Show ability to independently learn
Roles and responsibilities
1. Respond to and triage support questions and support requests from engineers
2. Extract relevant information from log files and other sources to debug, identify owners or root causes
3. Write basic tools and test cases to improve the speed and quality of support
4. Work with technical writers to improve documentation in areas covered by support
5. Produce reports for leadership with data on performance of the program
6. Provide insights and suggestions on product development and the product roadmap; contribute to product development.
7. Manage and escalate engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles.
8. Develop debugging scripts and documentation to automate and speed up responses and provide actionable feedback to the engineering team.
Journal
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