Posted 2 months ago
Full-Time Retail Sales Associate (Mayfield)
@ GoodMorning.com
Edmonton, Alberta
Overview
GoodMorning.com is hiring a full-time retail sales associate at its Mayfield location to sell sleep products face to face and support customers across retail and online channels. The role requires about 40 hours a week including weekends and holidays, with 3 years of sales or customer service experience. The posting offers competitive compensation, extended health benefits, an RRSP match and employee discounts.
Responsibilities:
- Serve as frontline for customers and recommend sleep solutions
- Resolve product or service problems and escalate when needed
- Maintain product and competitor knowledge
- Update customer records and internal documents daily
- Meet or exceed individual and team KPIs
Requirements summary:
- 3 years of sales or customer service experience
- Proven ability to listen to needs and close sales
- Strong multitasking, organization and follow-up skills
- Basic computer skills
- Professional and positive attitude
Tools & skills
Source and dates
Employer career site / ATS feed · rippling
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 3+ years |
| Hours per week | 40 |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer low |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Stock or equity, Employee discount, Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GoodMorning.com
About Us
GoodMorning.com is a Canadian pioneer in the creation and growth of award-winning direct-to-consumer brands. Over the last decade, we have delivered hundreds of thousands of beloved products to customers across North America. And we’ve created an exciting, ownership-driven culture perfectly suited to intelligent, results-driven individuals. If you’re hungry to disrupt stale consumer industries with innovative new brands and products of exceptional value that customers love, then GoodMorning.com is the place for you!
About the role
- A customer-obsessed sales professional capable of achieving sales targets while delivering an exceptional, customer experience. This role is accountable for creating meaningful customer connections, understanding individual sleep needs, and confidently recommending the right solution for a better sleep.
- From the moment a customer walks through our doors, the associate delivers a world-class, pressure-free experience that reflects our commitment to better sleep and better mornings. They play a key role in driving results while upholding GoodMorning.com’s values.
- The ideal candidate embraces an omnichannel experience, seamlessly supporting customers across retail, online, and digital touchpoints. They understand how our in store experience complements our eCommerce roots, ensuring every customer journey is consistent, convenient, and aligned with the GoodMorning.com brand promise.
What you'll do
- Be the frontline for our customers. Providing our customers with a solution to meet their sleeping needs
- Offer value-added solutions, promote customer loyalty and provide exceptional customer service
- Acquire and maintain an industry-leading level of knowledge on our products and services
- Maintain awareness of competitor products and key comparative details
- Understand our systems and update customer records and internal documents daily
- Resolve product or service problems by: clarifying customers’ concerns; determining root causes; selecting and explaining the best solution to solve the problem; following-up to ensure resolution, knows when to ask for help. Obsesses over our customers experience and delivers the best in class service
- Identify issues that need to be escalated to higher levels of support
- Meet or exceed target KPIs as laid out for individuals and team
- Other duties as reasonably assigned
Qualifications
- Describe the experience and attributes of the ideal candidate
- A passion for providing exceptional customer service
- 3 Year of sales and or customer service experience; a proven ability to listen to a customer(s) needs wants and desires, then provide a solution to meet their needs (closes the sales)
- Understands what it means to sell the whole project
- Able to correspond in multiple tones to cater for different audiences in various situations
- Able to work both independently and as part of a team
- Strong multitasking skills, highly organized, follow-up skills
- Professional and positive attitude
- Basic Computer skills
- Hours of operation: Monday to Friday 9:00am - 8:00pm, Saturday 9:00am - 8pm and Sunday 10:00am - 6:00pm local time (may vary by location)
- Hourly position: 40 hours a week, including weekends and holidays
Benefits & Perks
- Competitive compensation, vacation, profit share, and equity package
- 100% employer-paid extended benefits - Health, Dental, & Optical
- Employee Assistance Program
- 125% RRSP matching
- Employee product discounts
- Monthly Transportation Benefit for public transit or parking
Journal
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