Posted 2 months ago
Full Time Store Manager (Store 2472 - Cambrian Road)
@ Pet Valu Canada Inc. (Company)
Canada
Overview
Pet Valu Canada Inc. is hiring a full-time Store Manager for its Cambrian Road store in Ottawa. The role coaches and develops the store team, leads customer service and day-to-day operations, and drives store results. The posting requires two years of retail store management experience, weekend and evening availability, and a reliable vehicle.
Responsibilities:
- Coach and develop store team to deliver customer service
- Recruit, schedule, train and supervise employees
- Ensure operational standards and procedures are followed
- Coordinate orders, inventory, audits and minor repairs
- Drive store results and manage inter-team conflicts
Requirements summary:
- Minimum 2 years customer service and retail store management experience
- Outgoing, friendly personality with strong customer service skills
- Working knowledge of POS system
- Availability for weekends and evenings
- Reliable transportation to and from the store
- Ability to lift 50 lbs repetitively
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pet Valu Canada Inc. (Company)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 456 |
Job Description:
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.
All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.
At Pet Valu, we're Pet Experts, and we're pet lovers, too.
Job Overview:
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!
Store Address:
3850 Cambrian Road Unit B2 Ottawa, ON K2J 6N2 Canada
What you get:
- Management training
- Product knowledge
- Employee discounts
- Competitive wages
- Paid benefits
- Pet oriented career-building environment
What you do:
- Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
- Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
- Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
- Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
- Business Results coordinate efforts of store staff to achieve targeted results
- Other duties and tasks as required
What you bring:
- Minimum of 2 years customer service and retail store management experience
- Enthusiasm for learning & growth in pet care industry
- Possess outgoing and friendly personality with strong customer service skills
- Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
- Ability to have reliable means of transportation to and from the store
- Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
- Capacity for understanding inter-team conflicts and escalating when necessary
- Working knowledge of POS system
- Ability to lift 50lbs repetitively
- Industry experience an asset
Journal
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