Posted 3 months ago
Full-Time Supervisor
@ JD Sports Canada
Pointe-Claire, Quebec
Overview
JD Sports Canada is hiring a full-time Supervisor for its Fairview Pointe Claire store in Quebec. The role leads the sales floor, coaches associates, and handles scheduling, inventory and performance, with a strong focus on customer experience. The posting requires flexible availability including nights, weekends and holidays.
Responsibilities:
- Deliver excellent customer experience and product knowledge
- Coach, train and grow sales associates
- Achieve sales targets and key KPIs
- Manage scheduling, inventory and employee performance
- Act as liaison between customers, associates and store leadership
Requirements summary:
- Minimum 2 years retail management or keyholder experience
- Experience supervising, training and coaching sales staff
- Passion for streetwear and sneaker culture
- Strong cognitive and mathematical skills
- Flexible availability including nights, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-08-11
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
JD Sports Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Undisputed King of Trainers
Full company description
In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded sports and casual wear. We are proud to offer customers the latest products from globally recognised brands such as Nike, adidas, Puma andThe North Face, with strong private labels such as Pink Soda and Supply & Demand. We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All of our colleagues are highly skilled, self-motivated and constantly pursue perfection. The opportunity to progress arise quickly for those with the right qualities and ambition. We encourage our people to seek ways to improve our business by challenging how we merchandise, sell and manage the business, being creative and always thinking forward by suggesting alternative solutions. Colleagues from all levels of the organisation come together to solve problems and seize all opportunities. Our people are at the core of JD Sports and everything we do – could you be the nextcolleague to join the King of Trainers?
- LinkedIn followers
- 45,876
- People associated on LinkedIn
- 741
- Reported office locations
- 941 E Hastings St, 6, Vancouver, BC V6A 0H1, CA
- Other recorded names
- JD Sports Canada
- Profile identifies a recruitment agency
- No
In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Open jobs on Jobsy | 399 |
| View page |
Department: Retail Stores
Location: Fairview Pointe Claire, QC
Workplace Type: On-site
Job Type: Full-Time, Permanent
The Team:
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
The Role:
Our Retail team is looking for a Full-time Supervisor to join our JD Sports Fairview Pointe Claire location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance.
Key Duties/Responsibilities:
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs
- Delivering sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates and store leadership.
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Maintains an awareness of all product knowledge, and current or upcoming product / trends.
- Contributes to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.
Skills/Experience/Knowledge needed:
- Minimum 2 years of retail management or keyholder experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability – including nights, weekends, and holidays.
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.
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