Posted 1 hour ago
Functional Expert
@ Sidetrade
Remote in Canada
Requirements summary:
- You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager.
- 3 to 5 years as a functional consultant, trainer or implementation consultant in B2B SaaS, with projects that went live and stayed live.
- Knowledge of Order-to-Cash, credit, collections, cash application or accounts receivable, or the proven ability to learn it fast.
- Confidence leading workshops with finance teams up to Director level, turning business requirements into configuration and explaining trade-offs in plain language.
- Strong training skills (e-learning experience is a plus) and comfort with data: ERP extracts, mappings, reconciliation.
- Interest in the customer's business outcome, not only the tool.
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Sidetrade
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Order-to-Cash Intelligence Company | Aimie IQ orchestrates human-agent collaboration
Full company description
Sidetrade is the Order-to-Cash Intelligence Company. We ship agentic AI that finance teams run in production. Intelligence requires data. Ours is the world's largest proprietary Order-to-Cash Data Lake, growing in real time: $9 trillion in B2B transactions, 42 million buyer entities, 1.3 billion payment experiences. Aimie Agents run autonomously across the full Order-to-Cash cycle: Cash Collection, Cash Application, Dispute Resolution, Credit Analysis, Risk with more to come. Aimie IQ orchestrates the agents and finance teams in plain language, in a single governed workspace. 26 years in B2B finance. A decade building the data foundation. Enterprises in 85 countries. A Leader in the Gartner® Magic Quadrant™ for Invoice-to-Cash Applications since 2022. Euronext Growth: ALBFR.PA.
- LinkedIn followers
- 92,826
- People associated on LinkedIn
- 403
- Reported office locations
- 114, Rue Gallieni, Boulogne-Billancourt, Île-de-France 92100, FR
- 6 Kean Street, London, England WC2B 4AS, GB
- Ferry House, Mount Street Lower, Dublin, Dublin 2, IE
- St Philip's House, 6th Floor, Birmingham, B3 2PP, GB
- 4545 Post Oak Place Dr, Suite 350, Houston, Texas 77027, US
- 140 4 Ave SW, Calgary, Alberta T2P 3N3, CA
- Business categories
- Artificial Intelligence
- Software
- Predictive Analytics
- Enterprise Software
- SaaS
- Artificial Intelligence (AI)
- Other recorded names
- Sidetrade
- Specialties
- Order-to-Cash (O2C)
- O2C Intelligence Platform
- AI-Native Finance Platform
- Aimie IQ
- Aimie Agents
- Agentic Finance
- Autonomous Finance Execution
- Enterprise AI Agents
- AI Agent Orchestration
- AI Workflow Orchestration
- Enterprise AI Governance
- AI Execution Layer
- Agent Builder Studio
- Customer AI Agents
- O2C Data Intelligence
- O2C Data Lake
- Predictive Payment Intelligence
- AI Decision Intelligence
- Domain-Specific AI
- Agentic Cash Collection
- Agentic Cash Application
- Agentic Dispute Resolution
- Agentic Credit Intelligence
- and Real-Time Financial Decisioning
- Profile identifies a recruitment agency
- No
- Reported total investment
- 7,572,105
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Sidetrade is the Order-to-Cash Intelligence Company. We ship agentic AI that finance teams run in production. Intelligence requires data. Ours is the world's largest proprietary Order-to-Cash Data Lake, growing in real time: $9 trillion in B2B transactions, 42 million buyer entities, 1.3 billion payment experiences. Aimie Agents run autonomously across the full Order-to-Cash cycle: Cash Collection, Cash…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 201-500 employees |
| Headquarters | Boulogne-Billancourt, Île-de-France |
| Organization type | Public Company |
| Year founded | 2000 |
| Specialties | Order-to-Cash (O2C)O2C Intelligence PlatformAI-Native Finance PlatformAimie IQAimie AgentsAgentic FinanceAutonomous Finance ExecutionEnterprise AI AgentsAI Agent OrchestrationAI Workflow Orchestration |
| Open jobs on Jobsy | 16 |
| View page |
About Sidetrade
Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.
Curious about Sidetrade? Catch Aimie in motion: Aimie Video
The role
As a Functional Expert, you are the person on the project who understands the customer's Order-to-Cash business and makes Sidetrade fit it. You run the functional workshops, design and configure the solution, train users and administrators, and drive the change that turns a go-live into real adoption.
You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager. The role is deliberately hybrid. Functional expertise is the core, and it is built as a path into Customer Success.
What you will do
- Lead discovery and functional workshops with finance teams, and map current-to-future processes for each user profile: collectors, credit analysts, cash appliers and managers.
- Design the solution, advise on options, risks and ERP impact, drive sign-off of the setup book, and configure our Collections, Cash Application, Credit Risk and Disputes modules within product standards.
- Support user acceptance testing, then train users and administrators with material tailored to each profile.
- Support go-live and hypercare, then follow adoption on your live accounts with the Customer Success Manager.
- Bring functional input to business reviews and health checks, and help qualify expansion: unused modules, processes to automate, teams that could come on board.
- Turn your expertise into reusable assets and training content, and coach newer colleagues.
Your growth path into Customer Success
- Functional delivery. You lead workshops, design and configure the solution, train users, and take projects live.
- Live account follow-up. You run health checks and refresher training, present the adoption review in business reviews, and cover Customer Success touchpoints on your accounts.
- Customer Success Manager. You own the relationship after go-live, the Success Plan and the business reviews, and you help customers get more value from Sidetrade.
Each step comes with mentoring from experienced colleagues. Progression is based on performance and potential, reviewed regularly with your manager.
What you bring
- 3 to 5 years as a functional consultant, trainer or implementation consultant in B2B SaaS, with projects that went live and stayed live.
- Knowledge of Order-to-Cash, credit, collections, cash application or accounts receivable, or the proven ability to learn it fast.
- Confidence leading workshops with finance teams up to Director level, turning business requirements into configuration and explaining trade-offs in plain language.
- Strong training skills (e-learning experience is a plus) and comfort with data: ERP extracts, mappings, reconciliation.
- Interest in the customer's business outcome, not only the tool. This is where the path to Customer Success starts.
- The ability to run several projects in parallel with attention to detail, and the candor to raise issues early.
- Fluent English. French or Spanish is an advantage.
- Willingness to travel: up to 70%
- Bachelor's or Master's degree in a related field.
Why Sidetrade
- AI-native. We are not a software vendor bolting AI onto a legacy product. Aimie IQ and our AI agents are built on the largest proprietary Order-to-Cash Data Lake.
- Measurable impact. You work with enterprise finance teams on problems tied directly to cash and working capital.
- Build the method. You join as we redesign implementation with AI, so you help shape how we deliver, not just follow it.
- Full remote - work from home
- Health & wellness – medical coverage, life insurance, 410k matching and other wellness programs
- Time off – competitive paid holidays plus public holidays
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support
Because when you thrive, we all succeed!
We’re committed to providing a welcoming and inclusive experience for every candidate.
If you need any accommodation during the hiring process, just let us know.
Agencies
We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.
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