Posted 3 days ago
FX Front Office Application Support Analyst
@ CGI
Montréal, Quebec
Overview
CGI is hiring a Level 1 application support analyst for foreign exchange trading and risk systems, supporting FX trading across the Americas as part of a global 24/7 support team working with London and New York. The role covers incident resolution through to closure and clear communication with Trading, Sales, Middle Office, Risk and Back Office teams. The posting states an on-site work mode and English required.
Responsibilities:
- Provide Level 1 application support for FX trading and risk systems
- Resolve incidents promptly and track them through to closure
- Support trading, sales, middle office, risk and back office teams across the Americas
- Work within a global 24/7 support model with London and New York
Requirements summary:
- Ability to respond to issues in a timely manner
- Diligent incident resolution
- Clear written and verbal communication
- Knowledge of FX trading and risk applications
Tools & skills
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CGI
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | E-Commerce Place |
| Open jobs on Jobsy | 514 |
Language: English required
Position Summary
We are looking for an analyst to join the Level 1 application support team for foreign exchange (FX) trading and risk management systems. The successful candidate will support FX trading activities across the Americas as part of a global, 24/7 support organization working closely with colleagues in London and New York.
The analyst will work with Trading, Sales, Middle Office, Risk Management and Back Office teams. The role requires timely responses, diligent incident resolution and clear communication through to closure.
Application Scope
The systems supported include:
Linear FX: trade capture and management in Sigma and Orchestrade; order management in Barracuda; risk management in IRIS; deal capture in Deal Hub; and related functions.
Non-linear FX: trade management in Orchestrade; risk and P&L monitoring in Asgard; GMD PS, THOR and related functions.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.