Posted 4 days ago
General Manager
@ M&S Careers
Waterloo, Ontario
Overview
Splitsville Entertainment is hiring a General Manager to run one of its busy family entertainment centres, with full accountability for budget, KPIs and profit across the bar, diner, amusements and bowling. The role involves leading and developing a team and requires working nights and weekends. The posting lists three weeks of vacation, bonus eligibility, medical and dental benefits and an RRSP matching plan.
Responsibilities:
- Run a busy family entertainment centre
- Own budget, KPIs and profit across all revenue streams
- Coach, lead and develop the team
- Deliver outstanding guest service
Requirements summary:
- Hands-on general manager experience, ideally in leisure, hospitality or retail
- Experience managing a budget of at least $1M
- Evidence of optimising sales and performance
- Passion for coaching and developing people
- Willingness to work nights and weekends
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Manages people | Yes |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Wellness, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
M&S Careers
| Field | Value |
|---|---|
| Open jobs on Jobsy | 14 |
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why...
Join Splitsville as a General Manager and in return you'll get:
- 3 weeks of vacation - increasing to 4 after one year of service
- The opportunity to earn bonus
- Discounts on food and $1 bowling
- Access to our in-house training pathways
- Financial long service awards
- Medical and dental benefits
- RRSP matching plan
- Mental health support benefits
The What...
As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and guests.
You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least $1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who...
Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.
If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.
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