Posted 16 days ago
General Manager
@ TIM HORTONS
Oakville, Ontario
Overview
Pioneer Food Services Limited, a multi-unit Tim Hortons franchisee, is hiring a General Manager to run daily operations of a fast-paced quick-service restaurant. The role covers team leadership, training, scheduling, inventory and cash control, and guest service. The posting states a salary of $51,000 to $65,000, bonus pay up to $10,000, and group insurance benefits.
Responsibilities:
- Manage labour costs through scheduling and floor management
- Control food and paper costs using order guides
- Train, coach and discipline team members
- Monitor weekly and monthly inventories
- Balance cash and complete cash reports
Requirements summary:
- 3+ years of quick-service supervisory experience
- Experience recruiting, training and coaching team members
- Knowledge of the quick-service restaurant industry
- Commitment to Tim Hortons policies and procedures
Tools & skills
Source and dates
Source type not verified · workstream
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TIM HORTONS
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.
- LinkedIn followers
- 354,324
- People associated on LinkedIn
- 6,964
- Reported office locations
- 130 King St. W., Suite 300, Toronto, ON M5X 1E1, CA
- Other recorded names
- Tim Hortons
- Specialties
- Coffee and Baked Goods
- Focus on our guests and hospitality
- Innovative product offerings
- and Restaurants located in North America and Internationally
- Profile identifies a recruitment agency
- No
Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1964 |
| Specialties | Coffee and Baked GoodsFocus on our guests and hospitalityInnovative product offeringsand Restaurants located in North America and Internationally |
| Open jobs on Jobsy | 134 |
| View page |
As a General Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.
Your 3+ years of quick-service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching Team Members make you an ideal candidate for this role.
Responsibilities:
- Managing labour costs through effective scheduling and floor management
- Controlling food and paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Monitor weekly and monthly inventories
- Prepare and provide restaurant Team Members with performance reviews
- Train, remind and encourage Team Members to follow all Health & Safety policies and programs we have in place
- Coach and discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Balance cash and complete balance sheets
- Complete cash reports and related forms
- Foster a positive work environment through leadership and example
As a multi-unit Tim Hortons franchisee, Pioneer Food Services Limited offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- The ability to participate in the Team Tim Horton's Scholarship Program
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.
Compensation:
- Salary $51,000 - 65,000
- Bonus pay up to $10,000
- Group Insurance benefits
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
Tim Hortons Inc. is a Canadian multinational fast food restaurant chain. Based in Toronto, Tim Hortons serves coffee, doughnuts, and other fast food items. It is Canada's largest quick-service restaurant chain, with 4,846 restaurants in 14 countries as of December 31, 2018.
The company was founded in 1964 in Hamilton, Ontario, by Canadian hockey players Tim Horton and Jim Charade, after an initial venture in hamburger restaurants. In 1967, Horton partnered with investor Ron Joyce, who assumed control over operations after Horton died in 1974. Joyce expanded the chain into a multi-billion dollar franchise. Charade left the organization in 1966 and briefly returned in 1970 and 1993 through 1996.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.