Posted 22 days ago
General Manager
@ Wendy's
Cambridge, Ontario
Overview
Quicker Foods Inc., a multi-unit Wendy's franchisee, is hiring a General Manager to run daily restaurant operations and staff with support from a District Manager. The role covers coaching and scheduling the team, analyzing performance, resolving customer complaints and approving expenditures. Pay is a salary of $51,000 to $65,000 plus bonus pay up to $10,000 and group insurance benefits.
Responsibilities:
- Manage daily restaurant operations and staff
- Lead, interview, train and develop shift supervisors, trainers and crew
- Analyze performance data and adjust schedules
- Resolve customer complaints and monitor service quality
- Approve expenditures within guidelines
Requirements summary:
- Restaurant or food service management experience
- Ability to coach and develop a team
- Skill identifying talent and scheduling staff effectively
- Compliance with local laws and company policies
Tools & skills
Source and dates
Source type not verified · workstream
- Employer posting date
- 2026-10-24
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Retail |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Perks mentioned | Retirement plan, Relocation assistance, Performance bonus, Employee discount, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wendy's
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Full company description
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
- LinkedIn followers
- 240,641
- People associated on LinkedIn
- 72,582
- Reported office locations
- 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
- Business categories
- Snack Food
- Restaurants
- Retail
- Food and Beverage
- Food Processing
- Other recorded names
- Wendy's - Wen-Robb
- Wendy's Australia
- The Wendy's Company
- Wendy's Restaurant Franchise
- Wendy's (WEN National Holdings)
- Wendy's
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is…
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 10,001+ employees |
| Headquarters | Dublin, Ohio |
| Organization type | Public Company |
| Year founded | 1969 |
| Open jobs on Jobsy | 618 |
| View page |
In this role, you will provide coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling.
With the support of a District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your DM.
Responsibilities:
- Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
- Adjust manager and crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast.
- Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
- Investigate and resolve customer complaints within the restaurant.
- Monitor service quality and make adjustments to positioning guidelines as necessary.
- Approval of expenditures within the established guidelines.
- Recommends corrective action related to customer service issues or poor performance of crew or subordinate managers.
As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Planning on moving, but don't want to lose your seniority or look for a new job? With 55 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.
Compensation:
- Salary $51,000 - 65,000
- Bonus pay up to $10,000
- Group Insurance benefits
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.
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