Posted 2 days ago
GIS Senior Functional Support (Mapping)
@ Enterprise Solutions Inc.
Calgary, Alberta
Overview
Enterprise Solutions Inc. is hiring a contract GIS Senior Functional Support specialist in Calgary, onsite, to support ArcGIS / ESRI Enterprise applications. The role covers incident troubleshooting, user access management, and support for upgrades and integrations. A mandatory background check is required and immediate start is preferred.
Responsibilities:
- Provide functional support for ArcGIS / ESRI Enterprise applications
- Troubleshoot and resolve incidents and service requests
- Manage user accounts, roles and permissions
- Support upgrades, integrations and configuration changes
- Maintain support documentation and knowledge base
Requirements summary:
- 10+ years of overall IT experience
- Strong ArcGIS / ESRI Enterprise application experience
- Hands-on GIS application functional support
- Incident management and end-user support
- Excellent communication and stakeholder skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Background checks | criminal record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Enterprise Solutions Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 11 |
Job Title: GIS Senior Functional Support (Mapping)
Location: Calgary, AB, Canada (Onsite)
Experience: 10+ Years
Employment Type: Contract
Start Date: Immediate
Background Check: Mandatory
Job Description
We are looking for an experienced GIS Senior Functional Support Specialist with strong experience supporting ArcGIS / ESRI Enterprise applications. The ideal candidate will provide functional application support, troubleshoot incidents, manage user access, and support application upgrades, integrations, and configuration changes.
Key Responsibilities
- Provide functional support for enterprise GIS applications, particularly ArcGIS / ESRI Enterprise.
- Diagnose, troubleshoot, triage, and resolve application incidents and service requests raised by end users.
- Support application upgrades, integrations, and configuration changes from a functional perspective.
- Manage user accounts, roles, access permissions, and application security.
- Coordinate with technical teams to investigate and resolve application-related issues.
- Maintain functional documentation, support procedures, user guides, and knowledge base articles.
- Assist business users with application functionality and resolve day-to-day operational issues.
- Ensure application stability and continuity through effective incident and service request management.
Mandatory Skills & Qualifications
- 10+ years of overall IT experience.
- Strong experience with ArcGIS / ESRI Enterprise applications.
- Hands-on experience in GIS application functional support and troubleshooting.
- Experience managing application configurations, user access, roles, and permissions.
- Knowledge of application upgrades, integrations, and change management.
- Strong incident management and end-user support experience.
- Excellent communication and stakeholder management skills.
Additional Requirements
- Must be available to work onsite in Calgary, AB.
- Immediate availability preferred.
- Successful completion of a mandatory background check is required.
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