Global Supply Chain Manager

About Us:

At Reusables, we’re driven by a vision of a waste-free world and recognize the urgent need to address the environmental impact of our current systems and habits. We believe that meaningful change requires institutions to offer frictionless systems that make sustainability effortless and tangible.

What began as a grassroots initiative offering reusable takeout containers to restaurants and cafes in Vancouver, has since grown into an enterprise technology platform reaching institutions across North America. Today, Reusables is helping to eliminate thousands of tonnes of single-use waste each year, empowering businesses to join the journey toward a cleaner, more sustainable future.

As a venture-backed and mission-driven company, we are passionate about making impact at scale. We are a young, weirdly talented group of ‘high-octane’ individuals that are relentlessly focused on the planet, people, and profit – in that order.

About the Role:

You'll own everything outside our door: getting the right parts to our floor at the right cost and time, and getting finished units across borders and onto campuses. That covers sourcing and procurement from suppliers in North America and Asia, inbound and outbound logistics, customs and tariffs.

You'll be our first dedicated supply chain hire, so you’ll get to design the end-to-end supply chain that best fits our products and demand cycles, and watch it become a core part of how Reusables runs. Very little of what we do has been done before, so most of what you set up will be one of a kind. Until our Production Manager starts, you'll also cover inventory planning and make sure the floor has what it needs. This is a full-time, permanent position to start in January 2027.

Our hardware is designed, built, tested and shipped by a small team in Vancouver, and you’ll report to our Hardware Lead. Most units ship in a summer peak, ahead of each autumn semester.

We’re moving from build-to-order to levelled production. From February we build steadily towards the September peak, and servicing and refurbishing units already in the field runs alongside new builds.

What You’ll Be Doing:

• Buy components and purchased units, from electronic and mechanical parts to tablets, displays and enclosures, at the right cost and lead time

• Be the main contact for our suppliers: negotiate price, MOQs and lead times, track delivery performance and resolve quality issues

• Own supplier, cost, lead time and MOQ for every part, and bring lower-cost or more available substitutes to engineering for approval

• Find single-source and long-lead parts, and qualify second sources before they become shortages

• Turn the production plan and sales pipeline into a forecast, and set reorder points

• Order ahead of factory shutdowns such as Chinese New Year

• Arrange inbound freight and outbound shipments to customers in Canada and the US: carriers, rates, tracking and delivery dates

• Handle HTS classification, country of origin, CUSMA documentation, duties and tariff exposure, working with our customs broker

• Design and source packaging that protects the product and keeps freight costs down

• Set the packing specs our production floor follows

• Set up the inventory and BOM data and tools we need as we grow

• Report on spend, landed cost per unit, supplier on-time delivery and inventory value

How Your Year Looks:

• January to February: Take over the costed BOM and supplier list, and get orders for the build-ahead and summer peak placed before the Chinese New Year shutdown

• February to May: Keep parts flowing for levelled production, qualify second sources, and cover inventory planning until our Production Manager is in place

• June to September: Outbound shipping to campuses in Canada and the US, customs clearance, and chasing anything late

• October to December: Post-season review of landed cost and supplier performance, and next year's forecast and ordering plan

What You’ll Bring To The Team:

• 4+ years in procurement or supply chain at a hardware or electronics manufacturer

• Experience sourcing electronic and mechanical components, including from suppliers in Asia

• Working knowledge of Canada–US import and export: HTS codes, CUSMA, tariffs and customs brokers

• Enough technical depth to read a BOM and a drawing and judge whether a substitute part is a real fit

• Strong spreadsheet skills and experience with an ERP, MRP or inventory system

• A strong negotiator who follows through on the details

• Eligible to work in Canada, and able to work on-site in Vancouver

• A positive, go-getter attitude: you’re excited by a new challenge every day, and you’ll figure out what you don’t know yet

• Self-motivated and high ownership: give you a problem and you’ll own it through to the end, without waiting to be told how

• No ego: we’re focused on the mission and check our egos at the door

Nice to have

• Experience building a supply chain function at a startup

• APICS CPIM or CSCP, or SCMP designation

• Experience with PCB assembly houses or contract manufacturers

• Experience planning inventory for seasonal demand

If your background doesn’t perfectly align with the qualifications listed, but you’re confident in your ability to excel in this role, we still want to hear from you! At Reusables, we value diverse experiences and unique perspectives, so don’t hesitate to apply if you believe you can make a meaningful impact. We hire for attitude first. Skills can be taught, so we’d rather meet someone who takes on any task with excitement and figures it out, than someone held back by what they’ve done before.

We sincerely appreciate the time and effort of all applicants who express interest in joining our team. While we carefully review each application, only those selected for an interview will be contacted. Thank you for considering Reusables as your next career opportunity!

Compensation & Key Criteria

• Please note: This is an in-office position at our office in Vancouver, BC.
• Compensation: $90,000-110,000 CAD per year
• Start date: January 2027
• Reports to: Hardware Lead

Why You’ll Love Working At Reusables:

• Benefits package (dental, vision, health)

• Membership to Outdoor Prolink for discounted outdoor gear

• A small, fun, low-ego team that loves the work we do together and the impact we have

• A central, spacious and easy-access office in Vancouver with a friendly, sociable atmosphere and plenty of space to focus

• Annual offsite with the entire Reusables team

• Work that ships: what you build, buy or plan ends up on campuses where people use it every day

Our Values:

• Strive for excellence

• Assume you have something to learn from everyone

• Play bigger

• Check your ego at the door

• See the path forward, not the trees in the way

Why Join Us:

The ocean already contains 165 million tonnes of plastic, and by 2050, plastic waste could outweigh fish. While recycling is often touted as the solution, only 5% of plastic is actually recycled in the U.S. (9% in Canada). Governments and businesses worldwide are banning single-use plastics and committing to zero-waste solutions by 2030.

Reusable packaging is the most sustainable alternative, but adoption has been hindered by cost and operational complexity. Reusables removes these barriers, offering a scalable, tech-enabled solution for food businesses and the institutions that serve them.

DEI Statement:

At Reusables, we are building products for a diverse world, and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, colour, ancestry, place of origin, national origin, Indigenous identity, religion, political belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, family status, physical or mental disability, or a criminal conviction unrelated to the role.

Accessibility Statement:

Reusables provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.