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Group Benefits Adjudicator

@ Simply Benefits

Ayr, Ontario

Full-time3+ years experience
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Overview

Simply Benefits is hiring a full-time Group Benefits Adjudicator in Ayr, Ontario, to adjudicate group benefits claims accurately and on time. The role requires at least three years of insurance claims adjudication experience, with in-office work on a Monday-to-Friday, 8-hour shift and a salary of $48,000 to $55,000.

Responsibilities:

  • Adjudicate group benefits claims accurately and on time
  • Refer questionable claims for fraud evaluation
  • Resolve client issues and concerns
  • Maintain and update system records
  • Work with development team on claims processes

Requirements summary:

  • Minimum 3 years insurance claims adjudication experience
  • Exceptional interpersonal skills
  • Strong attention to detail and accuracy
  • Ability to perform complex calculations
  • Proficiency in MS Word, Excel and Outlook

Tools & skills

Source and dates

Source type not verified · humi

Employer posting date
2026-11-06
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Simply Benefits

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Job description

Group Benefits Adjudicator

Who are we:

We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.

What we’re looking for:

We’re looking for a dynamic Group Benefits Adjudicator with a minimum of 3 years’ experience in group benefits claims adjudication. They are responsible for adjudicating claims in a timely and efficient way. They will be knowledgeable enough to walk clients through the member portal, understand plan designs and as well as providing claims processing assistance to the Support team!

What you’ll do:

The Group Benefits Adjudicator role is responsible for but not limited to the following:

  • The adjudication of claims: collect and review all relevant information to determine legitimacy, eligibility and benefit amount payable.
  • Working with the development team and product owners to develop processes and strategies for the efficient and effective adjudication of claims.
  • Processing all claims accurately in a timely manner within established service standards.
  • Taking ownership and resolving client issues and concerns to the satisfaction of the client and business unit, including but not limited to interacting with customers in Customer Service Capacity.
  • Referring questionable/contentious claims for evaluation as needed and providing recommendations for action to help minimize fraud.
  • Maintaining and updating all applicable system records.
  • Ad hoc duties as required

What you need:

  • Must have a minimum of 3 years in an insurance company claims adjudication role.
  • Exceptional interpersonal skills to build positive relationships with our clients
  • Attention to detail and maintaining accurate client files
  • Capable of interpreting and applying claim guidelines while working through ambiguous situations
  • Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
  • Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations
  • Strong organizational skills including the ability to prioritize and multi-task
  • A good understanding of personal computers and software, particularly MS Word, Excel, Outlook

What we can offer:

  • Group Benefits Plan
  • Growth Opportunities
  • In Office
  • Competitive Salary
  • Job Type: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Employee Assistance Program
  • Extended health care
  • Life insurance
  • Paid time off
  • Wellness program

Schedule:

  • 8-hour shift – Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
  • Monday to Friday
  • No weekends

Location:

  • Ayr Ontario

Salary Range:

  • $48,000 - $55,000

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