Posted 3 days ago
Guest Services Representative
@ Attraction Canada Limited
Toronto, Ontario
Overview
Attraction Canada Limited is hiring casual Guest Services Representatives for the CN Tower in Toronto to greet guests, provide product information, operate elevators and attractions, and support events. The role pays $17.95 per hour, with customer service experience required and an employee family assistance program, complimentary tickets and discounts offered.
Pay:
$17.95 an hour
Responsibilities:
- Greet and assist CN Tower guests throughout their visit
- Scan and verify ticket types and operate elevators safely
- Use the ViewFinder app with guests on upper levels
- Set up meeting rooms and areas for functions and events
- Keep Guest Services areas presentable
Requirements summary:
- Customer service experience required
- Hospitality and tourism experience an asset
- Secondary school diploma an asset
- Bilingual English and French an asset
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English, French |
| Education | High school (preferred) |
| Perks mentioned | Employee discount, Free or discounted meals, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Attraction Canada Limited
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- People associated on LinkedIn
- 256
- Other recorded names
- Attraction Canada Limited
- Attraction
| Field | Value |
|---|---|
| Industry | Media Production |
| Headquarters | Montreal, Quebec |
| Open jobs on Jobsy | 13 |
| View page |
Job Title: Guest Services Representative
Number of openings: 8
Employment Status: Casual
Vacancy Status: Replacement
Position Summary:
Guest Service Representatives provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to guests throughout their visit. Operate any of the department’s core services, including monitoring guest queuing areas, the elevators and any attractions. Assist in any Guest Service areas as required.
Key Responsibilities:
- Demonstrate excellent product and service knowledge
- Demonstrate superior communication and listening skills
- Present a professional image to guests; act as ambassador of the CN Tower and the City of Toronto
- Execute role in specific areas of responsibility while demonstrating quality focus and delivery
- Interact with guests and ensure an entertaining guest experience
- Utilizing the ViewFinder App on tablets with guests on upper levels
- Scanning and verifying the different ticket types
- Operating and ensuring safe travel in the elevators
- Ensure that Guest Services areas are in presentable condition, assisting in cleaning where necessary
- A willingness to be cross-trained
- Setting up meeting rooms and other areas for functions and events
- Adhere to all Company policies and departmental procedures
- Other duties as required
Qualifications:
- Customer service experience is required.
- Hospitality and tourism experience is an asset.
- A secondary school diploma is an asset.
- Bilingual (English/French) an asset.
Compensation & Benefits:
Rate of Pay: $17.95 / hour
Benefits: Employee Family Assistance Program. Complimentary CN Tower tickets after 3 months, Food and Retail discounts, Uniform provided and laundered
AI Screening Disclosure: Artificial intelligence tools are used in the screening or assessment of applicants for this position.
Attractions Canada Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Attractions Canada Limited is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.
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