Posted 3 months ago
Handpiece Service Technician
@ Smile Innovations Group
Gatineau, Quebec
Overview
Smile Innovations Group is hiring a full-time Handpiece Service Technician to maintain, repair and rebuild dental handpieces. The role also handles customer contact, invoicing and inventory management.
Responsibilities:
- Perform maintenance, repairs and rebuilds of dental handpieces
- Develop maintenance schedules and perform regular tests
- Process orders, quotes and invoices
- Manage inventory of parts and supplies
- Answer customer calls and emails, coordinate pick-up and delivery
Requirements summary:
- 3+ years in dental equipment repair or related fields
- Mechanical inclination and attention to detail
- Good manual dexterity
- Proficiency in Microsoft Office
- Self-starter and results oriented
- Excellent oral and written communication
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-07-27
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Smile Innovations Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
M&A, Dental Lab Technologies & Solutions
Full company description
M&A, Dental Lab Technologies & Solutions
- LinkedIn followers
- 1,262
- People associated on LinkedIn
- 19
- Reported office locations
- 1445 Charles St, Vancouver, British Columbia V5L 2S8, CA
- Business categories
- Health Care
- Dental
- Medical
- Other recorded names
- Smile Innovations Group
- Smile Innovations Group Inc.
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
M&A, Dental Lab Technologies & Solutions
| Field | Value |
|---|---|
| Industry | Medical Equipment Manufacturing |
| Company size | 201-500 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 2018 |
| Open jobs on Jobsy | 10 |
| View page |
ABOUT DENTX
DentX is a dental solutions company working with industry partners to deliver state of the art dental products and services. Leveraging its growing network of dental lab and technology suppliers, DentX is offering handpiece repair’s and sales and maintenance services.
Description:
Reporting to the Sales Manager, the Employee will be responsible for performing maintenance, repairs, and rebuilds of dental handpieces and related equipment as well as providing an excellent customer experience over the phone, in person or via email. Further tasks include invoice processing, and inventory management.
Our ideal candidate is professional, business focused, calm under pressure, a multi-tasker, sees all sides of the situation and is comfortable asking the right questions to help support the business needs. If you enjoy working in a fast-paced environment, where change is part of the everyday, we want to hear from you!
Responsibilities:
The Employee’s duties shall include, but are not limited to:
- Perform maintenance, repairs, and rebuilds of dental handpieces.
- Develop a maintenance schedule for in-house equipment and perform regular tests.
- Placing orders with suppliers, creating quotes and invoices with a high level of accuracy.
- Generate and distribute repair reports and other documentation as required by the customer.
- Manage inventory levels of parts and supplies used in the repair of dental handpieces.
- Answer customer calls and emails in a timely and professional manner.
- Coordinate the pick-up and delivery of handpieces.
- Track case progress and coordinate with other team members.
- Provide excellent customer service at all times.
- Perform other duties as assigned.
Qualifications:
- 3+ years' experience in dental equipment repair or related fields
- Mechanical inclination and attention to detail
- Possess good manual dexterity skills
- Proficiency in MS office, including Word, Excel, Outlook, PowerPoint, Visio
- Self-starter and results oriented
- Excellent oral and written communication skills with the ability to communicate with employees and management
- Ability to handle situations professionally with sensitivity, diplomacy and tact
Journal
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