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Holiday Customer Service Representative (Fixed Term)

@ LCBO

Ajax, Ontario

$20.82/hrPart-time
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SIGNALS

Overview

LCBO is hiring a part-time holiday customer service representative at its Ajax store for a fixed term from November 16 to December 31, 2026, at $20.82 per hour. The role serves customers at the POS, replenishes and faces stock, and includes paid online training on wine, beer, cider and spirits. Required availability is Friday evenings, weekends and selected holidays, with extra weekday shifts possible.

Pay:

$20.82 an hour

Responsibilities:

  • Serve customers at the POS/cash system
  • Replenish stock and face products on shelves
  • Participate in donation and survey campaigns
  • Keep the store clean, organized and safe

Requirements summary:

  • Comfortable supporting customers and teammates
  • Legally allowed to work in Canada, at least 18
  • Bilingual English and French is a bonus
  • Available Friday evening and weekends

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-05
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleday, evening, holidays, weekends
SeasonalYes
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · lift 40 lb · computer low
LanguagesEnglish, French
Perks mentionedEmployee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
HeadquartersToronto
Open jobs on Jobsy249
Job description

Location Address:

1979 Salem Road North, Ajax

Salary / Pay: $20.82/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

IMPORTANT: Candidates only need to apply for one position for cities/towns with multiple locations and job postings.

The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to December 31, 2026. If you are interested in becoming a friendly, helpful go-to expert for customers during the holiday season, this role is a great opportunity to make a positive impact.

Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits, giving you the confidence to support customers and make their holiday shopping experience memorable.

About the Role:

You will be working on-site. #LI-OnSite
Reporting to the Store Manager, you will:

Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.

Ask for donations as part of our Spirit of Sustainability campaign.

Participate in the Customer Experience and Postal Code Survey campaigns.

Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all.

Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time.

About You:

Comfortable supporting customers and working effectively with teammates.

You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).

You must be at least 18 years old.

Bilingualism (English and French) is a bonus.

Required Availability

Friday (5:00 p.m. – Close).

Saturday and Sunday (available all day for a 4-to- 8-hour shift).

Holiday Availability:

Christmas Day (December 25).

Boxing Day (December 26).

New Year’s Eve (December 31).

Additional Availability

Additional work may be available during the week (Monday – Thursday), based on store needs.

Schedules are posted two weeks in advance.

Extra shifts may come up on short notice.

Why Join the LCBO?

Online learning to support your interests and growth.

Future employment opportunities for eligible employees.

Employee and Family and Assistance Program.

Discounted services, products and tickets to sporting and entertainment events (WorkPerks).

You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

Accommodation

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.

Union / Non-Union:

Union

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