Posted 5 months ago
Host / Hostess / Guest Service Leader - JOEY Sherwood Park
@ JOEY Restaurants
Edmonton, Alberta
Overview
JOEY Restaurants is hiring a Guest Service Team Leader in Sherwood Park to deliver a personalized, world-class guest experience from the moment guests arrive. The role leads and empowers the front-of-house team and treats every guest as a VIP. The posting describes flexible scheduling, mentorship and meal and fitness discounts.
Responsibilities:
- Create a world-class guest experience from arrival
- Greet and treat each guest as a VIP
- Lead and empower the guest service team
- Handle demanding situations with composure
- Deliver personalized, seamless service
Requirements summary:
- Proven ability to make decisions and empower others
- Passion for hospitality and world-class experiences
- Desire to learn and grow in career
- Entrepreneurial mindset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-06-07
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Customer service |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer low |
| Perks mentioned | Flexible hours, Performance bonus, Employee discount, Wellness, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
JOEY Restaurants
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Globally inspired. A team of award-winning chefs. Unparalleled hospitality. Unleash your potential.
Full company description
JOEY Restaurants exists to unleash the full potential of our people, our craft, and the experiences we create for our guests. With multiple locations across North America, we explore the globe for bold, addictive flavors and bring them to life in signature dishes and drinks. But it’s our people who make the real difference. From the kitchen to the dining room to the Corporate Office, we invest in the best; then give them the tools, environment, and opportunities to grow. At JOEY, we don’t just offer jobs - we build careers. We develop leaders at every level, celebrate high performance, and empower our teams to carve their own path. Because when our people thrive, everything else follows. We live by a simple credo: “Genuine warmth and care is always on the table.” It’s more than hospitality - it’s how we show up for each other, how we take care of our guests, and how we give back to the communities we’re part of. Whether it’s a table for two or a team of 200, we lead with care in every interaction. Proudly recognized as one of Canada’s Best Workplaces by Great Place to Work® for almost two decades, JOEY is where passion meets purpose — and where potential is unleashed. These awards are a testament to our commitment to creating an environment where people are inspired to learn, grow, and discover their full potential. The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.
- LinkedIn followers
- 92,102
- People associated on LinkedIn
- 2,726
- Reported office locations
- Suite 2400, 1177 West Hastings, Vancouver, BC V6E 2K3, CA
- Business categories
- Restaurants
- Other recorded names
- JOEY Restaurant Group
- JOEY Restaurants
- Specialties
- Premium Casual Dining
- Origin Inspired and Sourced Cuisine
- and Hospitality
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
JOEY Restaurants exists to unleash the full potential of our people, our craft, and the experiences we create for our guests. With multiple locations across North America, we explore the globe for bold, addictive flavors and bring them to life in signature dishes and drinks. But it’s our people who make the real difference. From the kitchen to the dining room to the Corporate Office, we invest in the best; then…
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 5,001-10,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1992 |
| Specialties | Premium Casual DiningOrigin Inspired and Sourced Cuisineand Hospitality |
| Open jobs on Jobsy | 214 |
| View page |
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.
The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.
As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.
Requirements
- Proven ability to make decisions and empower others. You are a natural leader.
- A passion for hospitality and creating world-class experiences
- A desire to learn and grow through personal and career development
- An entrepreneurial mindset. You see things from a new perspective
Core Values
- You value honesty and humility. You have integrity and do what you say.
- You approach life with fearless determination and a sense of fun.
- You are creative, risk-taking, visionary and cutting edge. You choose to lead.
- You contribute to a strong culture and are committed to the team.
- You are passionate about quality and professionalism.
- You believe in unleashing the potential in others.
Benefits
- Competitive compensation opportunity
- Flexible scheduling to accommodate your personal and family needs
- Ongoing mentorship to support personal and professional goals
- Fun, Team-driven and inclusive community
- Dynamic, fast-paced, and agile work environment
- World-class Culinary and Service training
- Compete through culinary and bar challenges
- Meal discounts
- Fitness membership discounts
- Recruiting & Referral bonus program incentives
Your journey starts here.
If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.
JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.
JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.
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