Posted 10 days ago
Housing Services Coordinator (2026-415-HHS)
@ WoodGreen Community Services
Toronto, Ontario
Overview
WoodGreen Community Services is hiring a full-time Housing Services Coordinator to run day-to-day property management and tenant community development at its subsidized housing sites in Toronto. The role covers rent geared to income administration, lease and rent collection, tenant mediation and eviction prevention, and community programming. The posting states 35 hours per week, Monday to Friday 9am to 5pm, onsite at 490 Sherbourne St, with an internal rate of $57,961.88 (G8) and an external rate of $56,802.64 (G7).
Responsibilities:
- Administer rent geared to income, leases and rent collection
- Manage tenant intake, orientation and unit maintenance coordination
- Facilitate tenant engagement, conflict resolution and mediation
- Deliver eviction prevention case management and community programs
Requirements summary:
- Bachelor's degree in social services or a related field
- 2+ years in social services with people who are street involved or low income
- Knowledge of the RTA, Housing Services Act, Human Rights Code and AODA
- Property management experience including lease and rent collection
- Group facilitation experience
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Experience | 2+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Background checks | criminal record |
| Education | Bachelor’s degree (required) |
| Fields of study | Social Services |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WoodGreen Community Services
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Opportunity Made Here. Addressing pressing UNMET needs in Toronto since 1937. #UNMETCampaign
Full company description
Every year, WoodGreen provides more than 37,000 Toronto residents with the tools and support they need to thrive. As one of the largest social service agencies in Toronto, we remove barriers and empower the clients we serve. We also work closely with our clients and community and thought leaders to reshape social service delivery to better serve our community. Our services include: - Resources to find safe, affordable, and supportive housing - Physical and mental health services delivered by an interdisciplinary team - Seniors’ services promoting health, active living and independence - Assistance for neurodiverse adults and children and their caregivers - Financial counselling and workshops to build financial skills - Employment services and training opportunities to support job seekers - High-quality child care and enriching after-school programs - A wrap-around education and employment program for single mothers - Settlement services for recent immigrants and refugees - Youth social and mental health services designed by young people We proudly welcome and serve people of all religions, races, cultures, gender identities, and sexual orientations. As a United Way Anchor Agency, WoodGreen is part of a strong network of local agencies striving to develop innovative solutions to critical social needs.
- LinkedIn followers
- 30,440
- People associated on LinkedIn
- 849
- Reported office locations
- 815 Danforth Avenue, Toronto, Ontario M4J 1L2, CA
- Business categories
- Social
- Health Care
- Non Profit
- Child Care
- Other recorded names
- WoodGreen Community Services
- Specialties
- Affordable Housing
- Mental Health
- Child Care
- Employment Services
- Newcomer Services
- Developmental Services
- Community Care
- Seniors Programs
- Youth Programs
- and Financial Empowerment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Every year, WoodGreen provides more than 37,000 Toronto residents with the tools and support they need to thrive. As one of the largest social service agencies in Toronto, we remove barriers and empower the clients we serve. We also work closely with our clients and community and thought leaders to reshape social service delivery to better serve our community. Our services include: - Resources to find safe…
| Field | Value |
|---|---|
| Industry | Community Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Nonprofit |
| Year founded | 1937 |
| Specialties | Affordable HousingMental HealthChild CareEmployment ServicesNewcomer ServicesDevelopmental ServicesCommunity CareSeniors ProgramsYouth Programsand Financial Empowerment |
| Open jobs on Jobsy | 6 |
| View page |
External Rate G7- $56,802.64Application Deadline:November 12, 2026 by 11:59 pm
Program Overview – Housing Operations East - Housing & Homelessness Services
The Housing & Homelessness Services Unit’s primary goal is to help street involved people and/or those with low income to find and maintain appropriate housing and work within an eviction prevention model. The philosophy of this work is in keeping with WoodGreen’s commitment to community building and development, anti-discrimination, and harm reduction.
Job Overview
This position is accountable to the Manager, Tenant Resolutions and Housing Operations for the daily management of the physical, administrative and operational components of the housing site (s) and is responsible for property management and administrative duties in a subsidized housing environment. Also responsible for facilitating the involvement of tenants in their housing community according to the enhanced tenancy management and community development objectives reflected in the housing program.
The Housing Services Coordinator is responsible for the day-to-day delivery of property management and community development activities within a tenant‑directed management model. This role supports enhanced tenancy management objectives by working directly with tenant communities across WoodGreen’s housing sites, as well as contributing to portfolio‑wide and community‑based initiatives.
What You Will Do
Property Management Responsibilities:
- Administrate RGI for all tenants, including annual income reviews and required notifications and/or RGI calculations.
- Facilitate intake management; background checks, generate leases, and orientation.
- Collect rent, establish payment schedules to manage any arrears, and follow up LTB Notices.
- Work with building services to ensure units/building facilities are maintained in good repair.
- Educate tenants about basic and preventative maintenance issues, and their responsibilities in maintaining their apartment as per signed tenancy/occupancy agreement.
Housing Administration & Tenant Relations Responsibilities:
- Conduct assessments and assist tenants in identifying any issues, problem areas, and relevant needs within their housing community and facilitate problem resolution to address issues.
- Facilitate, support, and encourage engagement of tenants in the ongoing management of their building and participation in tenant community.
- Provide tenants with necessary housing information, including their rights and responsibilities.
- Facilitate tenants’ participation to develop community standards/policies, resolve conflicts, mediate grievances, and develop forums to address issues.
- Provide remedial support and access to resources and referrals for residents managing situational and/or ongoing inter/intrapersonal concerns.
- Intervene in crisis/conflict situations and mediate disputes as it pertains to their tenancy.
- Work with tenants through issues that impact security of housing.
- Identify and address barriers to tenants maintaining their tenancy.
- Work from an eviction prevention model to support tenants to maintain housing through regular follow up, case conference meetings, and liaising pertinent supports to tenants.
- Monitor and review tenant needs and issues and communicate the information to the Manager.
- Act as a service broker, a mediator, and a link with other agencies to support tenants.
Community Development Programming:
- Develop Community Building programs to engage residents, encourage social interaction and inclusivity, and to support empowerment and self-sufficiency.
- Assess social recreational needs of tenants.
- Work with a team to plan and deliver community programs.
- Bachelor’s Degree in Social Services, or a related field.
- 2+ years of experience in social services with supporting individuals who have history of street involvement and/or individuals with low income.
- Understanding of the Residential Tenancies Act, the Housing Services Act, Ontario Human Rights Code, and Accessibility for Ontarians with Disabilities Act.
- Property management experience including lease administration, rent collection, and unit turnover management.
- Experience with group facilitation and an understanding of group dynamics.
- Knowledge and experience working with women who have experienced violence, addictions, abuse and/or homelessness.
- Knowledge of issues faced by newcomers to Canada.
- Knowledge of client centered, feminist, and anti-oppressive frame works.
- Experience in conflict resolution, crisis response, intervention, de-escalation, advocacy, and negotiation skills.
- Knowledge of community resources to support low-income individuals, individuals with a history of mental health or addictions, and individuals with a history of trauma.
- Demonstrate cultural competency with ability to communicate clearly with individuals from diverse ethno-cultural backgrounds and levels of abilities.
- Ability to work collaboratively and individually, to multi-task, organize, and prioritize efficiently.
- Strong interview, assessment, analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and in cooperation with others
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