Posted 23 days ago
Hub coordinator (6 Months Contract)
@ HelloFresh
Calgary, Alberta
Overview
HelloFresh is hiring a Hub Coordinator on a 6-month contract at its Calgary, AB hub. The role coordinates road delivery operations, dispatches drivers, leads a team of Delivery Associates and owns health and safety compliance. Schedule is Sunday to Thursday, 1pm to 9pm, with flexibility required; pay is $42,000 to $52,000 CAD.
Responsibilities:
- Supervise and support Delivery Associates through end-to-end delivery processes
- Dispatch drivers while on the road and coach team members
- Manage employee scheduling, time and attendance
- Ensure health, safety, GMP and PPE compliance, and investigate incidents
- Handle customer service requests and escalations
Requirements summary:
- 1-2 years of delivery dispatch experience
- Valid full driver's licence
- Flexible availability including nights, weekends and holidays
- Basic data manipulation and reporting skills
- Ability to lift up to 50 lbs and work in hot, cold and noisy conditions
- MHE licence an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Transportation & driving |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: minimal |
| Work setting | Warehouse, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Employee discount, Wellness, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HelloFresh
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We change the way people eat - forever.
Full company description
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
- LinkedIn followers
- 435,153
- People associated on LinkedIn
- 17,078
- Reported office locations
- Prinzenstraße 89, Berlin, Berlin 10969, DE
- Prinzenstrasse 89, Berlin, Berlin 10969, DE
- 41 Dovercourt Road, Unit 2, Toronto, Ontario M6J 3C2, CA
- 60 Worship Street, London, London EC2A 2EZ, GB
- 28 Liberty St, New York, New York 10005, US
- Spaklerweg 52, Amsterdam, Amsterdam 1114, NL
- 5-13 Queen Street, Chippendale NSW 2008, Australia, Level 3, Chippendale, NSW 2008, AU
- Business categories
- Subscription Service
- Education
- Food Delivery
- Non Profit
- Social Impact
- B2C
- Delivery Service
- Food and Beverage
- Career Planning
- Events
- Other recorded names
- HelloFresh
- Specialties
- Sourcing fresh and organic ingredients
- Creating tasty and balanced recipes
- Delivering always for free
- Valuing customers' feedback
- Sustainable and nutritious meals
- valuing diversity
- and Striving to maintain an inclusive environment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 367,459,141
Currency and observation date were not supplied; this is not a current valuation or a funding round.
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food…
| Field | Value |
|---|---|
| Industry | Consumer Services |
| Company size | 10,001+ employees |
| Headquarters | Berlin, Berlin |
| Organization type | Public Company |
| Year founded | 2011 |
| Specialties | Sourcing fresh and organic ingredientsCreating tasty and balanced recipesDelivering always for freeValuing customers' feedbackSustainable and nutritious mealsvaluing diversity and Striving to maintain an inclusive environment |
| Open jobs on Jobsy | 86 |
| View page |
Location: 134-610 Aero Drive NE, Calgary, AB, T2E 3R1
Shift: Sunday to Thursday - 1pm - 9pm - flexibility required based on business needs
S'more about the team:
Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the day-to-day operations of the business, coordinate vehicle capacity, serve as a support person for hourly staff, and champion health and safety initiatives ensuring site compliance .
Lettuce share what this role will be responsible for:
- Support a team of Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end
- Accountability for health & safety compliance, recordkeeping, reporting, and investigation
- Meeting and exceeding service KPIs, and responding to customer service requests and escalations
- Conduct morning team huddles to convey safety messaging, quality tips, and maintain engagement and open communication with employees
- Perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance
- Management of employee scheduling and time & attendance
- Responsible for ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.
- Help maintain an inclusive workplace culture and relationships with all staff, delivering on development and retention goals
- Communicate any issues with Hub Manager and Fleet Asset Specialist
- Providing End Of Shift reporting to Hub Supervisor with a breakdown of any on-road incidents and status of any returned boxes.
- Ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.
- Other duties as assigned
Sound a-peeling? Here's what we're looking for:
- 1-2 years experience in delivery dispatch
- A valid full driver’s license required
- Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, weekends, and holidays as required
- Basic proficiency in manipulating data and reporting
- Can lift up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.
- MHE license is ideal, on-site training is available
- Ability to work calmly and effectively under pressure in a fast-paced, deadline-oriented environment
Let’s cut to the cheese, this is why you'll love it here:
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness -Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO -Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#JD1003
Calgary, AB Pay Range
$42,000—$52,000 CAD
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