First seen by our source: just now
Information Desk Assistant Visitor Services
@ St. Michael's Hospital
Toronto, Ontario
Overview
St. Michael's Hospital is hiring a part-time Information Desk Assistant for Visitor Services. The role greets and directs patients, visitors and staff, looks up patient information on the ADT system, answers phone inquiries and manages wheelchairs in the lobby. Shifts are evenings and weekends on an alternating schedule.
Responsibilities:
- Greet and direct patients, visitors and staff
- Perform computer searches for patient information and appointments
- Answer telephone inquiries
- Assist with wheelchair requests and lobby organization
- Escalate issues to the Team Leader
Requirements summary:
- Secondary school diploma required
- Strong oral, written and English reading skills
- Proficiency in ADT, Outlook, Word and Intranet
- Basic math skills
- Excellent customer service and teamwork record
- Excellent attendance record
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Medical Terminology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
St. Michael's Hospital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
St. Michael’s Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the hospital’s recognized areas of expertise. Through the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, which make up the Li Ka Shing Knowledge Institute, research and education at St. Michael's Hospital are recognized and make an impact around the world. Founded in 1892, the hospital is fully affiliated with the University of Toronto. Fully affiliated with the University of Toronto, St. Michael’s provides outstanding medical education to health-care professionals in 29 academic disciplines. Home to the Li Ka Shing Knowledge Institute, made up of the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, the hospital is among the first in the world to bring together researchers, educators and clinicians to take best practices and research discoveries to patient bedsides faster.
- LinkedIn followers
- 75,834
- People associated on LinkedIn
- 4,844
- Reported office locations
- 30 Bond Street, Toronto, Ontario M5B 1W8, CA
- Other recorded names
- St. Michael's Hospital
- Specialties
- Trauma
- Critical and Complex care
- Research
- Inner city health
- Teaching and Education
- and Neurosurgery and Cardiovascular Surgery
- Profile identifies a recruitment agency
- No
St. Michael’s Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the hospital’s recognized areas of expertise. Through the Keenan Research Centre and the Li…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 5,001-10,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Nonprofit |
| Year founded | 1892 |
| Specialties | TraumaCritical and Complex careResearchInner city healthTeaching and Educationand Neurosurgery and Cardiovascular Surgery |
| Open jobs on Jobsy | 28 |
| View page |
- Greet and direct patients, visitors and staff
- Perform a computer search to locate patient information for way-finding and clinic appointments.
- Answer telephone inquiries and provide relevant information as requested.
- Problem solve issues for patients and visitors and escalate when appropriate
- Call the Call Centre to provide wheelchair assistance to outpatients and visitors Request additional support through initiating hospital codes (Blue, Brown, etc)
- Organize wheelchairs in lobby designated area and retrieve wheelchairs from outside.
- Assist with general tidiness of the information desk and lobby area surrounding the Information Desks.
- Alert the Team Leader to any issues or concerns that require escalation
- Other duties as assigned.
- Successful completion of a secondary school diploma required.
- Successful completion of a post-secondary community college program in a related field preferred.
- Demonstrated oral, written and English language reading skills required in order to effectively communicate and/or respond to patient, visitor, or staff inquiries as required.
- Able to use telephone equipment at the Information Desks.
- Basic mathematical skills (addition, subtraction, multiplication and division) are required.
- Well-developed organizational skills with the ability to work in a fast paced environment and prioritize tasks appropriately.
- Excellent customer service record with proven success in working in a team environment.
- Proficient in the current ADT software system, Microsoft Outlook, Microsoft Word 2010, Intranet and Internet.
- Able to demonstrate trouble-shooting and problem-solving skills.
- Demonstrated ability to work both independently and as part of a team
- Proven commitment to Mission and Values of the organization.
- Excellent attendance record.
- High energy and able to multitask.
- Medical Terminology Certificate is an asset.
- Other duties as assigned.
Evenings and weekends, Alternating: Mondays 2pm-9pm, Thursdays 2pm-9pm, Saturdays and Sundays 6am-2pm and as per department needs.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
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