Infrastructure Analyst

Are you looking for a role that will challenge you to support and advance critical technology infrastructure? Can you see yourself designing, maintaining, and optimizing enterprise server, storage, and cloud environments that enable scientific, analytical, and business operations? Does the idea of working with leading-edge infrastructure technologies while keeping security at the forefront of every solution excite you? If you answered yes, this may be the job for you as our Chalk River location is looking for an Infrastructure Analyst to provide expert support for server, storage, and cloud computing environments, deliver technical leadership on infrastructure initiatives, and help shape the future of CNL’s technology landscape. Apply today!

What you will be doing!

• Designing the overall architecture and providing ongoing support for CNL’s on-premise server infrastructure and cloud-based computing infrastructure, email and messaging tools, deploying and providing operational support for application and database servers, and implementing backup and recovery technologies and procedures, while supporting server virtualization technologies and processes.
• Gathering and documenting user requirements on single business processes and translating those needs into functional designs as part of a project team.
• Acting as a Technical Lead on medium-complexity projects (e.g., researching and implementing new infrastructure technologies).
• Creatively defining and designing IT infrastructure solutions to address technical and business needs.
• Developing a high degree of expertise with one or more critical IT infrastructure components.
• Expanding on existing solution templates or developing new paradigms and innovative solutions.
• Designing and/or specifying generalized solutions, ranging from architectural redesigns of existing systems to the adoption of new technologies (e.g., virtualization).
• Developing and acting on technology implementation plans aligned to defined strategies.
• Analyzing and designing technical computing processes and systems, including an understanding of software build processes and compiler variations.
• Specifying next-generation server, storage, cloud, and/or technical computing hardware and software components, including Operating Systems, monitoring, and management tools.
• Provisions server hardware selection and testing.
• Implementing and integrating commercial software purchases to support the server, storage, and technical computing infrastructure.
• Defining specifications of server, storage, and technical computing hardware and associated software.
• Monitoring, diagnosing, and resolving complex issues across on-premises server and cloud-based computing infrastructure, backup, network, and computer systems.
• Conducting capacity assessments of existing on-premises and cloud-based infrastructure to ensure that it can support future growth.
• Providing technical support for cloud-based applications and operating systems used in the Data Center.
• Creating and providing detailed, accurate documentation of architecture and infrastructure layout and functionality.
• Other duties as assigned by your manager.
  

What we are looking for:

• Education
  • Graduation from a recognized institute of advanced technology in a field relevant to the position or equivalent formal education. Or;
  • Secondary School Honour Graduation or additional education and training.
• Experience
  • Fifteen (15) years of relevant, progressive experience as an IT Infrastructure Analyst or similar role, gaining design expertise in IT Infrastructure technologies.
  • Experience with PKI Certificate Management, TCP/IP, SMTP, SFTP, Active Directory, IIS, ASP, HTML, Windows, PowerShell, other Unix-based scripting languages, and DNS services.
• Knowledge, Skills & Abilities
  • Demonstrated expert-level skills in system administration, technology-specific toolsets, and troubleshooting.
  • Demonstrated reason and problem-solving skills to provide technical and troubleshooting services to end users in operation/use of computer hardware and software.
  • Advanced analytical, interpretive, reasoning, and problem-solving skills to assess, identify, and coordinate/manage problems and incidents; to recommend solutions to meet user needs; to provide insight into the impact of problems or planned changes; to conduct research, evaluate, and recommend solutions to ensure compatibility with the current system and future changes.
  • Demonstrated experience in developing standards and protocols.
  • Demonstrated strong assessment, analytical, and critical-thinking skills to assess organizational information systems needs, develop proposals for IT Infrastructure technologies, systems, and solutions, establish standards and guidelines, and make recommendations.
  • Demonstrated ability to accurately estimate project-related costs, effort, and schedule.
  • Demonstrated excellent leadership, teamwork and communication skills, both oral and written; effectively presented and communicated ideas, documented solutions and developed strategies and plans.
  • Ability to provide timely and courteous responses to support requests, including problem analysis, initial resolution and/or escalation.
  • Knowledge of Architecture-specific certifications is desirable, such as Microsoft MCSE, Red Hat RHCE, and SNIA SNCP.
  • Knowledge of Project management tools including planning software (e.g. MS Project, SharePoint).
  • Familiarity with cloud-based Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS), including Microsoft M365, Amazon, and Oracle.
  • Knowledge of information Technology Standards and Guidelines, best practices, standards and controls, and Information Technology Infrastructure Library (ITIL) Principles and process standards to ensure that output meets expectations and is consistent with IT plans and goals.
  • Excellent planning, analytical, organizational, and problem-solving skills, with the ability to work independently and as part of a strong team.
  • Ability to manage enterprise applications responsible for server builds, patch management, virtual machine management, and virus scanning.
  • Demonstrated aptitude for learning new technologies.
• Security Clearance Eligibility Required
  • Level 2 Secret requires a minimum of 7 years of verifiable history in Canada, Australia, New Zealand, the United States, and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”
    

Working Conditions:

• Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.

• This position is part of the USW1568 Union and is governed by the terms and conditions outlined in the USW1568 Collective Agreement. As a member of this bargaining unit, you’ll benefit from clear expectations around hours of work, wages, vacation, and other conditions that support a fair and consistent working environment.

Why CNL?

Does the idea of working with a dynamic team across Canada to advance nuclear science and technology for a clean and secure world excite you? At CNL, we’re reinventing ourselves to be industry leaders—pioneering solutions to the problems that matter most.

From building the next generation of clean nuclear and hydrogen energy technologies, to developing targeted cancer treatments, to continuing our global leadership in environmental remediation—we are driven by impact, innovation, and purpose.

What We Offer: A Total Rewards Package

We believe in taking care of our people. Here’s what you can expect as part of our team:

• Paid time off: vacation, sick, personal, and floater days
• Benefits effective Day One – no waiting period
• Tuition support to help you keep learning and growing
• A defined-benefit pension plan or a defined-contribution pension plan, depending on your employee group, to support your long‑term financial security

Do Our Priorities Resonate with You?

• Delivering clean energy for today and tomorrow
• Restoring and protecting the environment
• Contributing to the health of Canadians

If so, you’ll feel right at home at CNL!

Location: Hybrid

Located in the heart of the Ottawa Valley, our Chalk River site offers a beautiful natural setting with forests, lakes, and wildlife right at your doorstep. Surrounding communities such as Deep River, Petawawa, and Pembroke provide access to excellent recreation and a great quality of life.

Please note: This is a hybrid position, with a combination of remote work and onsite presence at our Chalk River Laboratory, Ontario.

Our Commitment to Equity, Diversity & Inclusion

At CNL, we are committed to fostering an environment that promotes equity, diversity, and inclusion. We celebrate and welcome employees, stakeholders, and partners of all backgrounds and identities. Click here to read all about it!

We are proud to uphold a workplace culture grounded in our Core Values:

• Respect
• Teamwork
• Accountability
• Safety
• Integrity
• Excellence

These values drive our employment practices and ensure meaningful career development opportunities and accommodations for all employees.

CNL is an equal opportunity employer. If you require accommodation during any phase of the hiring process, please let us know via [email protected]. All requests will be handled with confidentiality.

CNL operates on sites located on the traditional lands, waterways and ceded and unceded territories of Indigenous peoples. CNL recognizes and affirms all First Nations, Métis communities and Inuit in this land we now know as Canada. We acknowledge, respect and seek to better understand Indigenous history, rights and title on the lands where we work and develop projects. We honour and respect the importance of the relationship between Indigenous peoples and their lands, waters and territories.

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