Posted 6 months ago
Inside Sales
Markham, Ontario
Responsibilities:
- Collaborate with engineering teams to improve first-run rates on extrusion dies by refining die design rules based on customer feedback and trends.
- Maintain strong customer relationships through regular communication via phone and email.
- Participate in continuous improvement initiatives, including root cause analysis and problem-solving related to processes and designs.
- Provide customers with accurate product and technical information.
- Prepare and provide pricing information and quotations.
- Attend sales meetings at Exco locations.
Requirements summary:
- We value creativity, initiative, talent, experience, integrity, education, and leadership.
- Travel to customer sites as required.
- Qualifications & Requirements
- Previous customer service or technical sales experience is an asset.
- Experience with AutoCAD and/or the ability to read and interpret technical drawings is required.
- Willingness and ability to travel as needed.
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-05-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Inside Sales
Job description:
Industry: Manufacturing
Employment Type: Full-time, Permanent
Work Location: In person
About Exco
Exco is seeking like-minded individuals who share our values and are motivated to grow with our organization. We value creativity, initiative, talent, experience, integrity, education, and leadership. We foster a collaborative and supportive work environment where employees are encouraged to contribute ideas, support continuous improvement, and strengthen customer relationships.
We are looking for team members who are adaptable, customer-focused, and passionate about helping and training others to support Exco’s continued success.
Position Summary
The Customer Service / Technical Sales Representative is a key contributor to Exco’s daily operations. This role serves as the primary liaison between customers and the production facility, ensuring effective communication regarding production timelines, quality, technical recommendations, and customer satisfaction.
The position includes on-site customer visits to maintain a high level of service and technical support.
Key Responsibilities
Responsibilities include, but are not limited to:
- Collaborate with engineering teams to improve first-run rates on extrusion dies by refining die design rules based on customer feedback and trends.
- Maintain strong customer relationships through regular communication via phone and email.
- Participate in continuous improvement initiatives, including root cause analysis and problem-solving related to processes and designs.
- Provide customers with accurate product and technical information.
- Prepare and provide pricing information and quotations.
- Attend sales meetings at Exco locations.
- Travel to customer sites as required.
Qualifications & Requirements
- Previous customer service or technical sales experience is an asset.
- Proficiency in Microsoft Office and strong written communication skills.
- Experience with AutoCAD and/or the ability to read and interpret technical drawings is required.
- Willingness and ability to travel as needed.
- Strong teamwork and interpersonal skills.
Benefits
- Dental care
- Extended health care
- Vision care
Work Schedule
- Monday to Friday
- 8-hour shifts
Experience
- Technical Sales: Minimum 2 years (required)
- CAD experience: Minimum 2 years (required)
Equal Opportunity & Accommodation Statement
Exco is an equal opportunity employer and is committed to providing employment opportunities without discrimination. We comply with the Accessibility for Ontarians with Disabilities Act (AODA) and will provide accommodation throughout the recruitment and selection process upon request.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
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