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Inside Sales Associate

@ Moffatt & Powell Rona

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London, Ontario

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SIGNALS

Overview

Moffatt & Powell RONA is hiring an Inside Sales Associate in London, reporting to the Store Manager. The role covers customer service on the sales floor and in the yard, cash handling, inventory support and store upkeep, at $18.00 per hour.

Responsibilities:

  • Greet customers and advise on store products
  • Operate the cash terminal for purchases, returns and exchanges
  • Support inventory control, cycle counts and stocking
  • Keep the yard, sheds, sales floor and checkout areas clean and safe

Requirements summary:

  • Customer service and communication skills
  • Strong product knowledge, kept current through training
  • Attention to detail and accuracy
  • Commitment to health and safety policies

Tools & skills

cash terminal
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-09-29
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Moffatt & Powell Rona

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

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Full company description

Moffatt and Powell is a group of family-owned building supply stores that started in 1956. We pride ourselves on the expert staff that make up our team, as well as our full range of services, such as home and job-site delivery and project design. Installation services are also available.

LinkedIn followers
1,773
People associated on LinkedIn
57
Reported office locations
  • 1282 Hyde Park Road, London, Ontario, CA
  • 28460 Centre Road, Strathroy, Ontario N7G 3H6, CA
  • 265 Main Street North, Exeter, Ontario, CA
  • 268 Tillson Ave, Tillsonburg, Ontario, CA
  • 5835 Line 34, Mitchell, Ontario N0K, CA
  • 506 22nd Ave, Hanover, Ontario N4N 3T7, CA
Business categories
  • Home Improvement
  • Building Material
  • Retail
Other recorded names
  • Moffatt & Powell RONA 2024
  • Moffatt & Powell RONA
Specialties
  • Knowledgeable Associates
  • Fence and Deck Installation
  • Drywall Installation
  • Kitchen Design and Installation
  • Floor Truss Design
  • Assisted Rooftop Delivery
  • Kitchen and Bath
  • Floors
  • Outdoors
  • Paint and Stain
  • Tools
  • Windows and Doors
  • Hardware
  • and Tool Rental (Exeter)
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Moffatt and Powell is a group of family-owned building supply stores that started in 1956. We pride ourselves on the expert staff that make up our team, as well as our full range of services, such as home and job-site delivery and project design. Installation services are also available.

FieldValue
IndustryRetail
Company size51-200 employees
HeadquartersLondon, Ontario
Organization typePrivately Held
Year founded1956
SpecialtiesKnowledgeable AssociatesFence and Deck InstallationDrywall InstallationKitchen Design and InstallationFloor Truss DesignAssisted Rooftop DeliveryKitchen and BathFloorsOutdoorsPaint and Stain
Open jobs on Jobsy12
LinkedInView page
Job description


Inside Sales -London

Reports to: Store Manager

Wage: 18.00

Position Summary

At Moffatt & Powell RONA, exceptional customer service and continuous improvement are central to who we are. The Inside Sales / Yard Associate plays a key role in delivering customer service excellence both inside the store and throughout the yard. This hybrid position supports customers with product selection, purchases, and building material needs while maintaining a safe, organized, and welcoming environment.

With a strong focus on product knowledge, operational excellence, and safety, this role contributes directly to our mission of providing top‑notch service to every customer. Continuous learning, adaptability, and a commitment to our core values—Caring, Commitment, Community, and Continuous Learning—are essential to success in this position.

Core Competencies

  • Customer Service
  • Communication
  • Problem Solving
  • Detail Orientation
  • Accountability
  • Dependability
  • Teamwork
  • Ethics and Integrity

Key Responsibilities

Customer Interaction & Service

  • Greet customers promptly and warmly, ensuring a positive and professional experience.
  • Assess customer needs and provide knowledgeable advice on store products.
  • Operate the cash terminal, processing purchases, returns, exchanges, and issuing receipts.

Product Knowledge & Sales Support

  • Maintain up‑to‑date knowledge of products, features, and applications through vendor and internal training.
  • Support sales objectives set by the Branch Leadership Team.
  • Stay informed about current promotions, flyer pricing, and special offers.

Inventory, Stock & Product Handling

  • Verify returned products by checking customer return slips, ensuring accuracy and product integrity.
  • Support inventory control through cycle counts, documentation, and reporting damaged products.
  • Assist with stocking shelves, putting away received products, and replenishing merchandise from overstock.
  • Update product codes as required to maintain accurate inventory records.

Store Maintenance

  • Maintain a clean, organized, and safe yard, sheds, special‑order areas, and sales floor.
  • Keep checkout and work areas tidy, clutter‑free, and aligned with store floor plans.

Safety & Compliance

  • Adhere to all health and safety policies, procedures, and loss‑prevention guidelines.
  • Maintain a safe working environment by promptly reporting concerns to management.
  • Follow procedures related to product breakage and safe material handling.

Additional Duties

  • Perform other duties as assigned by the Store Manager

Commitment to Inclusion

Moffatt & Powell is committed to an inclusive and barrier‑free workplace. Accommodations are available upon request for candidates participating in all aspects of the selection process. We are an Equal Opportunity Employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.



Moffatt and Powell is committed to an inclusive and barrier free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.

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