Inside Sales - Hybrid

Hello. It’s nice to meet you.

If you’re looking for a challenge, you’ve come to the right place, because no matter who you are or where you come from, we’re all building something. Every single one of us. Whether it’s a home, a career, a family or a future, we’re all searching for growth. This is our story too. For more than 45 years, we’ve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, we’re just getting started. So, if you’re driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you.

Are you ready for this?

As a frontline team member, you shape our customers' experience with All Weather. The last mile, the final yard – every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they’re in your good hands.

We’re currently hiring for an Inside Sales representative to join our Calgary Customer Solutions Centre.

In this role, you’ll be challenged to think on your feet, learn on the job and get a little bit better each day with the support of a team that has your back.

At the heart of this position is understanding our customers’ needs and helping them find the right solutions. You’ll support our Sales Team in delivering products and services to our Dealer and Builder channels, building strong customer relationships, and contributing to sales growth through proactive sales support, effective communication, and accurate transaction processing.

Each day, you’ll be responsible for:

Sales Development and Account Management

• Identify key decision-makers, generate leads, and initiate the sales process.
• Qualify sales opportunities and coordinate effective handoffs to Account Managers.
• Build and maintain customer relationships by identifying opportunities to grow accounts and cross-sell or up-sell products.
• Respond to inbound prospect inquiries and conduct outbound follow-ups to develop new business.
• Conduct sales presentations, product demonstrations, and other sales activities.
• Assist with preparing requests for proposal (RFPs) and supporting marketing initiatives, including trade shows and events.

Customer Service and Product Support

• Provide timely, professional support to customers and prospective clients, addressing inquiries and resolving concerns.
• Assist customers with window and door selections in the showroom.
• Conduct material take-offs based on customer inquiries, project requirements, and blueprints.
• Respond to questions regarding orders, payments, and refunds, and provide troubleshooting support by phone and email.
• Coordinate customer training as needed.
• Represent the company’s brand and values through a professional, customer-focused approach.

Order Processing and Sales Administration

• Prepare pricing, discuss credit terms, and process sales orders, purchase orders (POs), and transfer entries.
• Maintain accurate customer and prospect records, including account information and updates.
• Support the Sales Team and Account Managers with administrative tasks and sales-related requirements.
• Participate in sales training and development programs to strengthen product knowledge and sales skills.

Clear communication, attention to detail, and a proactive approach are essential to delivering a positive customer experience and supporting our team’s success.

Are you built for this?

We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. We’re looking for someone who enjoys working with customers, takes initiative, and is motivated to learn and grow.

Qualifications and Experience:

• High school diploma or equivalent
• 3-5 years of experience in sales and/or customer service, preferably in a customer-facing role.
• Additional training in a certificate or diploma in a related field such as sales, estimation, customer service, or bookkeeping, is an asset
• Experience with sales processes, including lead qualification, pre-call planning, call management, account development, and time management.
• Experience using customer relationship management (CMR) software.
• Proficiency in Microsoft Office, including Excel, Word & Outlook.
• Strong verbal and written communication skills, with excellent listening and interpersonal abilities.

Let’s get after it.

Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals. If you’re interested in this role, we encourage you to apply regardless of the criteria we’ve asked for. Please visit our careers page to get started now https://allweatherathome.ca/careers/

What’s in it for you?

Our story

It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45-years later, we’ve grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canada's harshest weather conditions, delivered with the promise of performance and style. Our purpose to Never Stop Building is a testament to the character of our people, because we’re always striving and always looking for fellow “builders”, just like you. To learn more about our who we are and what we do, please visit us online at https://allweatherathome.ca/

Diverse by design.

From day one, diversity has been our greatest source of strength. Today, we’re a company where 55 languages are proudly spoken, with the skill of an international community reflected in all of our products and services. We have people who’ve been with us for generations and we’re an open door to new comers, first timers and everyone in-between. We’re continuously working to build and promote an inclusive environment that attracts, celebrates and promotes diversity, equity and inclusion by every definition. Where everyone can bring their best and full selves to work, because what makes you different, makes all the difference to us.

The ability to make an impact.

The All Weather Group is a place where potential finds opportunity, leadership truly listens and the ability to make an impact has nothing to do with your title. We know none of us are better, smarter or stronger than all of us. So, we invite people at all levels of the organization to speak up, chip in and put ideas into action to help shape our work, careers and company.

A culture of connection and care.

People are the beating heart of our tight-knit community, so their growth is an important way we live up to our purpose, to never stop building. We view wellness as being about the whole person and have designed our programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather.

We make a difference.

We’re honoured to have been recognized as one of Canada's Best Managed Companies 14 years in a row. But, we also know that we’re far from perfect. We’re committed to positively impacting careers, lives and communities across Canada and proudly give back in four key areas; strengthening families, providing shelter, supporting education and, health and wellness. Over the years this has included charitable giving, partnerships, employee volunteerism and supporting families in need, but one thing never changes – we show up for the moments that matter. If you’re passionate about creating a positive impact too, we need your voice to help grow this proud cultural tradition, because our work here is never done.