Posted 8 months ago
Instructional Experience Designer
@ Bond Brand Loyalty
Remote in Canada
Overview
Bond Brand Loyalty is hiring a freelance Instructional Experience Designer to design learning solutions across eLearning, blended, microlearning and live formats for clients in several industries. The work is remote within Canada on an adaptable-term freelance contract. Full business proficiency in English and Spanish is required.
Responsibilities:
- Design instructional experiences aligned with client needs
- Develop learning content across eLearning, blended and live formats
- Translate client requirements into objectives, outlines and storyboards
- Support user research and usability testing
- Keep projects on schedule and check quality
Requirements summary:
- Full business proficiency in English and Spanish (required)
- 2-4 years in instructional or learning experience design
- Proficiency with Articulate Rise 360, Storyline and creative tools
- Experience with Miro, Beekast and AI content tools
- Ability to manage multiple projects in a fast-paced setting
Tools & skills
Source and dates
Source type not verified · hibob
- Employer posting date
- 2026-03-06
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Spanish |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bond Brand Loyalty
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Full company description
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]
- LinkedIn followers
- 38,730
- People associated on LinkedIn
- 640
- Reported office locations
- 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
- 301 Congress Ave Suite 2000, Austin, Texas 78701, US
- Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
- 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
- 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
- Zirkusweg 2, Hamburg, Germany 20359, DE
- Paseo de la Castellana 194, Madrid, Spain 28046, ES
- Business categories
- Loyalty Programs
- Market Research
- Marketing
- Analytics
- Advertising
- Other recorded names
- Bond Brand Loyalty
- Specialties
- marketing
- brand loyalty
- learning
- loyalty
- events
- customer experience
- mobile
- marketing communications
- automotive
- retail
- financial services
- technology
- experiential marketing
- hospitality
- analytics
- martech
- research
- hotel
- machine learning
- employee engagement
- airline
- automotive
- culture
- forrester
- crm
- data lake
- cx
- employee experience
- analytics
- azure
- employee experience
- technology
- engagement
- xm
- growth
- customer centricity
- customer engagement
- customer intelligence
- and customer data
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1980 |
| Specialties | marketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail |
| Open jobs on Jobsy | 16 |
| View page |
At Bond, we help our clients create transformative customer and employee experiences. As an Instructional Experience Designer, you will contribute to the design and development of impactful learning solutions that support client objectives across diverse industries, including automotive, financial services, healthcare, pharmaceutical, technology, retail, and hospitality.
You will collaborate closely with Experience Designers, Strategists, and other specialists to create engaging, learner-centered programs that drive knowledge retention, skill development, and behavior change.
Location: Remote within Canada.
Contract Type: Freelance resource support contract with adaptable term lengths.
Must-have: Full business proficiency in English and Spanish (written and verbal).
Responsibilities
- Collaborate with project teams to design instructional experiences that align with client needs and strategic objectives.
- Apply design thinking and instructional design methodologies to develop learning solutions across formats such as eLearning, blended learning, microlearning, and live facilitation.
- Translate strategic direction and client requirements into clear learning objectives, content outlines, and storyboards.
- Support user research and usability testing, incorporating feedback into design improvements.
- Develop content using eLearning tools and creative platforms, ensuring high quality and adherence to adult learning principles.
- Assist in maintaining project timelines, communicating progress to stakeholders, and ensuring deliverables are completed on schedule.
- Collaborate with cross-functional teams, including strategists, developers, and project managers, to deliver cohesive solutions.
- Conduct quality checks to ensure learning products meet both client and internal standards.
Requirements
- Full business proficiency in English and Spanish (written and verbal) - required.
- 2–4 years of experience in instructional design, learning experience design, or a related role.
- Familiarity with design thinking principles and user-centered design approaches.
- Proficiency with eLearning development tools (e.g., Articulate Rise 360, Storyline) and creative tools (e.g., Canva, Powtoons, Adobe Creative Suite).
- Experience with visual collaboration platforms (e.g., Miro, Beekast) and AI-assisted tools for content creation.
- Strong written and verbal communication skills, with the ability to work effectively with clients and stakeholders.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in standard business software (MS Word, Excel, PowerPoint, Outlook).
- Demonstrated ability to work collaboratively in a team setting while contributing independently to project deliverables.
Benefits
Please note: This position is structured as a freelance resource support contract with adaptable term lengths.Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
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