Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing…
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Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Full company description
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers.
With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients.
Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers.
With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems.
Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty.
For more information please visit us at BondBL.com or email us at [email protected]
LinkedIn followers
38,730
People associated on LinkedIn
640
Reported office locations
25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
301 Congress Ave Suite 2000, Austin, Texas 78701, US
Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
Zirkusweg 2, Hamburg, Germany 20359, DE
Paseo de la Castellana 194, Madrid, Spain 28046, ES
Business categories
Loyalty Programs
Market Research
Marketing
Analytics
Advertising
Other recorded names
Bond Brand Loyalty
Specialties
marketing
brand loyalty
learning
loyalty
events
customer experience
mobile
marketing communications
automotive
retail
financial services
technology
experiential marketing
hospitality
analytics
martech
research
hotel
machine learning
employee engagement
airline
automotive
culture
forrester
crm
data lake
cx
employee experience
email
analytics
azure
employee experience
technology
engagement
xm
growth
customer centricity
customer engagement
customer intelligence
and customer data
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
1+ YOEBond Brand Loyalty needs candidates with 1 to 3 years of corporate event experience, strong Microsoft Excel skills and organized, deadline-driven work. Cvent experience is an advantage, as is a hands-on interest in AI tools.
Cvent, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, AI tools
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
15+ YOEBond Brand Loyalty needs candidates with 15+ years in professional services, agency or consulting, a bachelor's degree (master's or MBA preferred), and a proven record winning large multi-practice deals with C-suite buyers. Deep expertise in at least one of CX, loyalty, CRM, brand engagement or data analytics is required.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
8+ YOEBond Brand Loyalty needs candidates with 8+ years of loyalty financial strategy experience, strong financial modeling and business casing skills, and experience working with CFOs and C-suite executives. A bachelor's degree is required and a master's is preferred.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
5+ YOECandidates need a business, marketing or communications bachelor's degree (MBA an asset), 5 to 7+ years of client management or consulting experience, and a record of growing complex accounts. Strong financial, negotiation and communication skills are required.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
2+ YOECandidates need 2 to 4 years of HR operations, people systems or people analytics experience, strong process improvement and systems thinking skills, advanced Excel skills, and experience with process-mapping tools. HRIS platforms such as HiBob, Microsoft Dynamics, NetSuite or Ivanti are a strong preference.
HiBob, Microsoft Dynamics, NetSuite, Ivanti, Visio, Lucidchart
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
7+ YOECandidates need 7+ years of progressive HR experience, including supporting senior leaders as an HRBP. They should have strong business acumen, coaching and communication skills, and comfort with ambiguity. HR systems and people analytics experience is required, and HiBob experience and CHRP are assets.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
5+ YOECandidates need 5+ years in partnerships, business development or partnership account management, with loyalty experience. They must have a proven record of delivering partnerships at scale, structuring high-value B2C deals, building financial models and ROI analysis, and influencing senior stakeholders.
Sales, Relationship building, Negotiation, Regulatory compliance, Client relationship management, Research
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
4+ YOECandidates need a bachelor's degree in business, marketing, finance or a related field, plus 4-5 years of loyalty strategy or program design experience and strong financial modeling and presentation skills.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
15+ YOE8+ MgmtCandidates need a master's degree (an MBA preferred), 15+ years in a professional services environment, and 8-10 years of management experience. A proven record of P&L ownership, new business development, and bringing offerings to market is required.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
Candidates need experience leading complex consulting engagements, change management and culture transformation expertise, and ICF professional coaching credentials (PCC preferred). Strong relationship, communication and business development skills are required, and professional Spanish is preferred.
Lead a team, Change management, Leadership, Coaching, Sales, Presentation skills
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
2+ YOEBond Brand Loyalty needs candidates with 2-4 years of instructional or learning design experience and full business proficiency in English and Spanish. Candidates should know eLearning tools such as Articulate Rise 360 and Storyline, plus design thinking and collaboration tools.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
Candidates need experience as a brand ambassador or in customer service, and an interest in experiential marketing. They must be comfortable lifting up to 40 lbs and working flexible nights and weekends.
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
3+ YOECandidates need 3 to 5 years of client-facing project management experience, ideally in experiential marketing, events or sponsorships. They need strong organization, communication, budget tracking skills and proficiency in Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Project management platforms
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
Candidates need proven experience in office management, workplace operations or facilities management. Strong organization, excellent communication, a can-do attitude and knowledge of downtown Toronto venues are key. Health and safety certification is an asset.
OfficeRnD, Ivanti, Visitor Management system, Digital signage
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
6+ YOEBond Brand Loyalty needs candidates with 6-8 years of analytics or consulting experience, a bachelor's degree, and team leadership experience. Candidates must present well to senior stakeholders and know SQL, Python or R, and advanced Excel and PowerPoint.
SQL, Python, R, Snowflake, Databricks, Microsoft Excel
Bond Brand Loyalty: Bond is the customer-intelligence driven engagement company.
8+ YOECandidates need 8+ years of hands-on loyalty or martech platform experience, including implementation and operations. They also need strong client-facing consulting skills, knowledge of customer data, integrations, personalization and consent management, and availability in Mountain or Pacific time.
Salesforce Marketing Cloud, Salesforce Data Cloud, Braze, Adobe, Segment, mParticle